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Problem creating a new product

Started by m.davide82, October 14, 2021, 14:16:28 PM

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m.davide82

Hi,

after the upgrade to VirtueMart 3.8.9 Eagle owl 10514, when I insert a product, the form that opens is like a "modify product form" of a product, instead of a blank form to create a new product.

PHP 7.4.22
Mysql 5.5.5-10.3.27-MariaDB

How can I solve this problem?


Thanks in advance.
Davide

Jörgen

?? Screenshot would be helpful

Jörgen @ Kreativ Fotografi
Joomla 3.9.18
Virtuemart 3.4.x
Olympiantheme Hera (customized)
This reflects current status when viewing old post.

m.davide82

Hi Jorgen,

sure, you have it in attachment, thanks.
This is what I see when I create a new product.

Regards,
Davide

Jörgen

Are you doing this with the new admin template ?
Switch to the old one in that case and see.

Jörgen @ Kreativ Fotografi
Joomla 3.9.18
Virtuemart 3.4.x
Olympiantheme Hera (customized)
This reflects current status when viewing old post.

GJC Web Design

GJC Web Design
VirtueMart and Joomla Developers - php developers https://www.gjcwebdesign.com
VM4 AusPost Shipping Plugin - e-go Shipping Plugin - VM4 Postcode Shipping Plugin - Radius Shipping Plugin - VM4 NZ Post Shipping Plugin - AusPost Estimator
Samport Payment Plugin - EcomMerchant Payment Plugin - ccBill payment Plugin
VM2 Product Lock Extension - VM2 Preconfig Adresses Extension - TaxCloud USA Taxes Plugin - Virtuemart  Product Review Component
https://extensions.joomla.org/profile/profile/details/67210
Contact for any VirtueMart or Joomla development & customisation

m.davide82

Hi to everybody!

Just disabled the VM Admin Template and the problem persists.
The same for the New Admin Theme.

Cache? It's disabled...

Thanks in advance.

Davide

GJC Web Design

try a different browser to eliminate browser caching?
GJC Web Design
VirtueMart and Joomla Developers - php developers https://www.gjcwebdesign.com
VM4 AusPost Shipping Plugin - e-go Shipping Plugin - VM4 Postcode Shipping Plugin - Radius Shipping Plugin - VM4 NZ Post Shipping Plugin - AusPost Estimator
Samport Payment Plugin - EcomMerchant Payment Plugin - ccBill payment Plugin
VM2 Product Lock Extension - VM2 Preconfig Adresses Extension - TaxCloud USA Taxes Plugin - Virtuemart  Product Review Component
https://extensions.joomla.org/profile/profile/details/67210
Contact for any VirtueMart or Joomla development & customisation

m.davide82

Hi,

just tried with different browsers and different pc/mac, but the problem persists...

Thanks.
Davide

GJC Web Design

So what your saying is when u click "New" the product edit form opens but the fields are prefilled?
Always the same product detail?
What is the url?
Does this particular product exist in your shop?
If not is it in your DB?
Under virtuemart_product_id 0 perhaps?
GJC Web Design
VirtueMart and Joomla Developers - php developers https://www.gjcwebdesign.com
VM4 AusPost Shipping Plugin - e-go Shipping Plugin - VM4 Postcode Shipping Plugin - Radius Shipping Plugin - VM4 NZ Post Shipping Plugin - AusPost Estimator
Samport Payment Plugin - EcomMerchant Payment Plugin - ccBill payment Plugin
VM2 Product Lock Extension - VM2 Preconfig Adresses Extension - TaxCloud USA Taxes Plugin - Virtuemart  Product Review Component
https://extensions.joomla.org/profile/profile/details/67210
Contact for any VirtueMart or Joomla development & customisation

m.davide82

Hi,

I'm answering to all your questions:
1. Yes, when I click on "New product" the fields are prefilled with this product.
2. Yes.
3. This: /administrator/index.php?option=com_virtuemart&view=product
4. Yes, it exists.
5. It exists.
6. The virtuemart_product_id is 7855

Thanks.
Davide

Jörgen

#10
The new Id is 7855, yes ?
But data comes from id = 0 right.
Delete product with Id =0.
Jörgen
Joomla 3.9.18
Virtuemart 3.4.x
Olympiantheme Hera (customized)
This reflects current status when viewing old post.

GJC Web Design

as Jörgen says .. check if u have a product in the tables with virtuemart_poduct_id = 0 .. if so delete it
GJC Web Design
VirtueMart and Joomla Developers - php developers https://www.gjcwebdesign.com
VM4 AusPost Shipping Plugin - e-go Shipping Plugin - VM4 Postcode Shipping Plugin - Radius Shipping Plugin - VM4 NZ Post Shipping Plugin - AusPost Estimator
Samport Payment Plugin - EcomMerchant Payment Plugin - ccBill payment Plugin
VM2 Product Lock Extension - VM2 Preconfig Adresses Extension - TaxCloud USA Taxes Plugin - Virtuemart  Product Review Component
https://extensions.joomla.org/profile/profile/details/67210
Contact for any VirtueMart or Joomla development & customisation

m.davide82

Hi,

the problem is that I haven't a product with virtuemart_product_id = 0
It starts from 4.

Thank,
Davide

pinochico

QuoteI haven't a product with virtuemart_product_id = 0

in all language?
www.minijoomla.org  - new portal for Joomla!, Virtuemart and other extensions
XML Easy Feeder - feeds for FB, GMC,.. from products, categories, orders, users, articles, acymailing subscribers and database table
Virtuemart Email Manager - customs email templates
Import products for Virtuemart - from CSV and XML
Rich Snippets - Google Structured Data
VirtueMart Products Extended - Slider with products, show Others bought, Products by CF ID and others filtering products

m.davide82

Hi pinochico,

yes, just checked ann the 3 tables:
products
products_it
products_en

Same problem in the backend in all languages.

Thanks.
Davide