Author Topic: Paypal Email to Vendor  (Read 971 times)

AH

  • Global Moderator
  • Sr. Member
  • *
  • Posts: 3487
  • VirtueMart Version: 3.8.9
Re: Paypal Email to Vendor
« Reply #15 on: September 14, 2021, 17:00:31 pm »
Turning of IPN will allow the IPN message to be processed.

Vendor email is not based on customer registration  - it is based on your order status settings

https://docs.virtuemart.net/manual/configuration-menu/configuration.html#orders

"Default Order Status to send email to shopper/Default Order Status to send email to Vendor"
Regards
A

Joomla 3.9.27
php 7.4

Tryer

  • Jr. Member
  • **
  • Posts: 104
Re: Paypal Email to Vendor
« Reply #16 on: September 14, 2021, 17:26:46 pm »
Thanks again.
The default status to send emails to vendor is confirmed, cancelled etc but the vendor receives no email when the cust9mer is logged in as registered user. Sounds odd, but that does seem to be the case.

Tryer

  • Jr. Member
  • **
  • Posts: 104
Re: Paypal Email to Vendor
« Reply #17 on: September 16, 2021, 10:31:09 am »
Can anyone please offer any further comments/help. I am still stuck with this problem.
I note that the VM PayPal plu8n is flagged as “ no information” by the Joomla compatibility check in v 3.10.2. Maybe that is irrelevant?

The shop products on this site are divided into two categories. Category A is visible to all visitors and Categories A and B are both visible to registered users. The orders which do not generate vendor emails are, currently, always from Category B. This led me to wonder whether registration/login were relevant in some way.

As a secondary issue, I cannot see how the set the PayPal plugin to include product details in the PayPal payment notification email.

Comments will be very much appreciated.

Jörgen

  • Global Moderator
  • Sr. Member
  • *
  • Posts: 3664
    • Kreativ Fotografi
  • VirtueMart Version: 3.4.x
Re: Paypal Email to Vendor
« Reply #18 on: September 16, 2021, 13:38:32 pm »
You do NOT set this in the plugin, you set this in the PayPal Payment method in Virtuemart. Each plugin can serve multiple Payment methods with separate settings.

I can not find this setting either right now, but I am using a very old VM version.

Jörgen
Joomla 3.9.18
Virtuemart 3.4.x
Olympiantheme Hera (customized)
This reflects current status when viewing old post.

jenkinhill

  • UK Web Developer & Consultant
  • Global Moderator
  • Super Hero
  • *
  • Posts: 28195
  • Always on vacation
    • Jenkin Hill Internet
Re: Paypal Email to Vendor
« Reply #19 on: September 16, 2021, 15:28:26 pm »
I note that the VM PayPal plu8n is flagged as “ no information” by the Joomla compatibility check in v 3.10.2. Maybe that is irrelevant?

That is irrelevant until you migrate to Joomla 4. Compatibility information will be added once a stable J4 version of VM is released.
Kelvyn

Jenkin Hill Internet,
Lowestoft, Suffolk, UK

Unsolicited PMs/emails will be ignored.

Please mention your VirtueMart, Joomla and PHP versions when asking a question in this forum

Currently using VirtueMart 3.8.9.10473 on Joomla 3.9.28 PHP 7.4.14

Tryer

  • Jr. Member
  • **
  • Posts: 104
Re: Paypal Email to Vendor
« Reply #20 on: September 16, 2021, 16:23:48 pm »
Thanks for the replies. I will check this ASAP and maybe it will prove to be a substitute for the missing VM vendor email.

Traveller47

  • Beginner
  • *
  • Posts: 14
  • A beginner
Re: Paypal Email to Vendor
« Reply #21 on: September 16, 2021, 20:05:07 pm »
I checked  the VM Paypal payment method but cannot find any option to include product details in the vendors payment notification email.

Jörgen

  • Global Moderator
  • Sr. Member
  • *
  • Posts: 3664
    • Kreativ Fotografi
  • VirtueMart Version: 3.4.x
Re: Paypal Email to Vendor
« Reply #22 on: September 16, 2021, 20:43:12 pm »
I think there have been issues, mostly rounding errors. This because VM and Paypal do not perform rounding the same way.

That could be the reason the option to send product details to Paypal is not available any more.

Jörgen
Joomla 3.9.18
Virtuemart 3.4.x
Olympiantheme Hera (customized)
This reflects current status when viewing old post.

Traveller47

  • Beginner
  • *
  • Posts: 14
  • A beginner
Re: Paypal Email to Vendor
« Reply #23 on: September 16, 2021, 21:01:16 pm »
Thank you - that is useful information.
OK, so I am back to trying to get the VM vendor email to work consistently accross all the site orders.