Author Topic: Offer free shipping so customer can use their own UPS/FedEx account  (Read 1094 times)

heypachuco

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I'm trying to figure out the best solution to let customers select a "free shipping" option and supply their own freight account.
We've been refunding shipping charges to customers that include an account in the order notes section, and then have to go through issuing a partial refund...

Anyone do something like this of have a suggestion?
Thanks!

GJC Web Design

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Re: Offer free shipping so customer can use their own UPS/FedEx account
« Reply #1 on: November 06, 2020, 22:23:01 pm »
How does that work?  Do the supply you with their account details or?
GJC Web Design
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heypachuco

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Re: Offer free shipping so customer can use their own UPS/FedEx account
« Reply #2 on: November 06, 2020, 22:41:50 pm »
Sometimes they call after placing an order, but they typically include it in a message in the order notes.
I'd really like a field that would be available with a "Use Your Account" shipping option.

GJC Web Design

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Re: Offer free shipping so customer can use their own UPS/FedEx account
« Reply #3 on: November 06, 2020, 22:58:13 pm »
just use the standard VM weight/countries shipping plugin with no charge and label it "Use Your Account"
GJC Web Design
VirtueMart and Joomla Developers - php developers http://www.gjcwebdesign.com
VM3 AusPost Shipping Plugin - e-go Shipping Plugin - VM3 Postcode Shipping Plugin - Radius Shipping Plugin - VM3 NZ Post Shipping Plugin - AusPost Estimator
Samport Payment Plugin - EcomMerchant Payment Plugin - ccBill payment Plugin
VM2 Product Lock Extension - VM2 Preconfig Adresses Extension - TaxCloud USA Taxes Plugin - Virtuemart  Product Review Component
http://extensions.joomla.org/profile/profile/details/67210
Contact for any VirtueMart or Joomla development & customisation

heypachuco

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Re: Offer free shipping so customer can use their own UPS/FedEx account
« Reply #4 on: November 06, 2020, 23:04:24 pm »
Yeah, I'll mess with that. I guess I could create a custom field where they can enter their acct. number.
Thanks.

wayneoo

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Re: Offer free shipping so customer can use their own UPS/FedEx account
« Reply #5 on: August 13, 2021, 13:11:09 pm »
To offer free shipping, you will either have to eat the shipping cost if you have a high AOV (hoping that the extra sales will offset the costs), offer a minimum spend threshold (e.g., free shipping on all orders over $60), or increase your product price. I got to this after figuring out various causes but no more doubts as I do love shipping with UPS and FedEX.