a form field that does not appear on the invoice or in the confirmation email

Started by nickg, February 28, 2021, 20:16:17 PM

Previous topic - Next topic

nickg

Hello
in the order form there is information on the customer's address as: Name , address, postcode, city, country ... When the customer makes an order, a confirmation email and a pdf invoice are sent to him except that the "country" field does not appear on the e-mail or on the invoice.
In the administration of the orders there is no problem all the informations are present.

A solution ?
Thank you

pinochico

Now I try on our demo shop (core VirtueMart 3.8.6 10373) and I see country on email for customer and admin too.

Can you please describe more precisely what solution you are looking for?
www.minijoomla.org  - new portal for Joomla!, Virtuemart and other extensions
XML Easy Feeder - feeds for FB, GMC,.. from products, categories, orders, users, articles, acymailing subscribers and database table
Virtuemart Email Manager - customs email templates
Import products for Virtuemart - from CSV and XML
Rich Snippets - Google Structured Data
VirtueMart Products Extended - Slider with products, show Others bought, Products by CF ID and others filtering products

pinochico

www.minijoomla.org  - new portal for Joomla!, Virtuemart and other extensions
XML Easy Feeder - feeds for FB, GMC,.. from products, categories, orders, users, articles, acymailing subscribers and database table
Virtuemart Email Manager - customs email templates
Import products for Virtuemart - from CSV and XML
Rich Snippets - Google Structured Data
VirtueMart Products Extended - Slider with products, show Others bought, Products by CF ID and others filtering products

AH

Check to see if you have any invoice template overrides

This is likely to be the problem.
Regards
A

Joomla 3.10.11
php 8.0

nickg

Yes the problem was about invoice template overrides
thanks for your help

AH

Thanks for getting back to us - glad you found and solverd your issue
Regards
A

Joomla 3.10.11
php 8.0