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Order status stays pending when paid

Started by encreplus, February 19, 2021, 22:15:31 PM

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encreplus

Good day all

All my site was working fine for years , suddenly 2 days ago all orders are staying pending when paid at paypal, also i just did a refund from paypal account and the status did not change to refunded in VM , was working in the past,

I did not change anything , did not add new module, plugin, component, or new hosting service,

My setup is the same as 1 week, months ago ,

Any clue why ?

pinochico

#1
Don't setup two-password in paypal account == block IPN?
Expire card attached to account?
Block account?
Bigger amount for personal type account == must change to bussines type?

h my goodness, a lot of :D
www.minijoomla.org  - new portal for Joomla!, Virtuemart and other extensions
XML Easy Feeder - feeds for FB, GMC,.. from products, categories, orders, users, articles, acymailing subscribers and database table
Virtuemart Email Manager - customs email templates
Import products for Virtuemart - from CSV and XML
Rich Snippets - Google Structured Data
VirtueMart Products Extended - Slider with products, show Others bought, Products by CF ID and others filtering products

encreplus

Quote from: pinochico on February 19, 2021, 23:31:44 PM
Don't setup two-password in paypal account == block IPN?
Expire card attached to account?
Block account?
Bigger amount for personal type account == must change to bussines type?

h my goodness, a lot of :D

None of this !!!

encreplus

I just receive an email from paypal saying:

Check the server that handles PayPal Instant Payment Notifications (IPN). Instant payment notifications sent to the following URLs failed:

https://dr-ink.ca/index.php?option=com_virtuemart&view=vmplg&task=notify&tmpl=component&lang=en-GB
https://dr-ink.ca/index.php?option=com_virtuemart&view=vmplg&task=notify&tmpl=component&lang=fr-FR


pinochico

"The more exclamation points, the greater the truth" :D
www.minijoomla.org  - new portal for Joomla!, Virtuemart and other extensions
XML Easy Feeder - feeds for FB, GMC,.. from products, categories, orders, users, articles, acymailing subscribers and database table
Virtuemart Email Manager - customs email templates
Import products for Virtuemart - from CSV and XML
Rich Snippets - Google Structured Data
VirtueMart Products Extended - Slider with products, show Others bought, Products by CF ID and others filtering products

AH

Quote from: encreplus on February 20, 2021, 01:33:50 AM
I just receive an email from paypal saying:

Check the server that handles PayPal Instant Payment Notifications (IPN). Instant payment notifications sent to the following URLs failed:

https://dr-ink.ca/index.php?option=com_virtuemart&view=vmplg&task=notify&tmpl=component&lang=en-GB
https://dr-ink.ca/index.php?option=com_virtuemart&view=vmplg&task=notify&tmpl=component&lang=fr-FR




If nothing has changed in your site configuration - then it is usually that your host may be blocking paypals ip addresses for IPN

Have you checked the VM payment logs to see if there is anything in there?
Regards
A

Joomla 3.10.11
php 8.0

encreplus

Hosting are not blocking anything , just contact their support,

Nothing in log,

I have also paused the cloudflare service , but still the same issue, order staying as pending

Stefan