Hello Max 
I send email to you and contacted by skype, without answer.
It is ok?
I read a few of your post here and, honestly, they were mostly self advertisement and some posts were not very friendly.
There were some with helpful content too, but I guess it is the broad picture that leads to a decission if someone puts you into the "important" folder or the "let's see if I find time to answer some day" folder which might conveniently be forgotten.
Speaking only for myself, the picture you have painted of yourself has not put you into my "important" folder.
Stefan
Hi Stefan,
I quite agree with you, the support is scarce and not always "kind".
I'm not a type who justifies mistakes: when you have a certain product and a community is created on that product, you start to have responsibilities that force you to create a solid structure, where everything runs smoothly (development, assistance, support , the documentation).
But I am not able to not be grateful to those who have had the determination to develop and continue to manage a product that has allowed us all to keep our businesses going, without asking much in return.
And I am not able to not analyze the context and the temperament of the people: the synthesis, the coldness and the hardness of Max in the answers, are the same things that allow VirtueMart to exist.
If someone things VirtueMart can improve in its aspects (from interface, to code, to customer service, to documentation), I think it would be respectful and helpful, to have some concrete advice.
I think it's too easy to say what's wrong, what's we don't like, leaving someone else to fix things. Convenience comes far after values.
I hope this answer will inspire you to provide some advice so that VirtueMart can start to stand out again. Personally, I try to do it, I am doing it, and I will do it. If we will do it together, maybe, we will all get something very useful out of it.

Regards,
Vincenzo