Author Topic: Notify waiting users on order cancel or delete  (Read 329 times)

razor7

  • Jr. Member
  • **
  • Posts: 340
    • MGSCreativa - Professional VM!
Notify waiting users on order cancel or delete
« on: November 20, 2020, 14:57:13 pm »
Hi! When I cancel or delete an order, the stock for that order products come back to be available, but waiting users aren't notified.

Is there a way to notify users when orders are cancelled?

Thanks!

VM 3.8.4 10335
j! 3.9.22
PHP 7.3.24
MGS Creativa - VirtueMart Payment Plugin Experts
http://www.mgscreativa.com

Take a look at our downloads section for VirtueMart payment plugins and mouch more!
http://www.mgscreativa.com/en/online-store

Jörgen

  • Global Moderator
  • Sr. Member
  • *
  • Posts: 3134
    • Kreativ Fotografi
  • VirtueMart Version: 3.4.x
Re: Notify waiting users on order cancel or delete
« Reply #1 on: November 20, 2020, 15:05:48 pm »
Not quite sure what you are saying.
The only way to notify the customers on the waiting list, is to manually execute the notify waiting customers for EACH product. This is found under product edit.

Jörgen @ Kreativ Fotografi
Joomla 3.9.18
Virtuemart 3.4.x
Olympiantheme Hera (customized)
This reflects current status when viewing old post.

razor7

  • Jr. Member
  • **
  • Posts: 340
    • MGSCreativa - Professional VM!
Re: Notify waiting users on order cancel or delete
« Reply #2 on: November 20, 2020, 15:29:39 pm »
Yep, that I know! but since cancelling or deleting an order restores stock levels, I thought that the notify function will fire...
MGS Creativa - VirtueMart Payment Plugin Experts
http://www.mgscreativa.com

Take a look at our downloads section for VirtueMart payment plugins and mouch more!
http://www.mgscreativa.com/en/online-store

Jörgen

  • Global Moderator
  • Sr. Member
  • *
  • Posts: 3134
    • Kreativ Fotografi
  • VirtueMart Version: 3.4.x
Re: Notify waiting users on order cancel or delete
« Reply #3 on: November 20, 2020, 15:32:17 pm »
The function is and has always been MANUAL it does not fire if you update the stock value. There can be a number of reasons for this. But one of them would be accidental firing because wrong update of stock.


Jörgen
Joomla 3.9.18
Virtuemart 3.4.x
Olympiantheme Hera (customized)
This reflects current status when viewing old post.

pinochico

  • 3rd party VirtueMart Developer
  • Full Member
  • *
  • Posts: 806
    • MiniJoomla
  • Skype Name: support-easysoftware
  • VirtueMart Version: 3
Re: Notify waiting users on order cancel or delete
« Reply #4 on: November 20, 2020, 16:10:26 pm »
VirtueMart Mailing Manager with Waiting List View in VirtueMart and Notify plugin

https://www.minijoomla.org/extensions/virtuemart-extensions/virtuemart-mailing-manager
www.minijoomla.org  - new portal for Joomla!, Virtuemart and other extensions
XML Easy Feeder - feeds from products, orders and database table
Virtuemart Email Manager - customs email templates