Author Topic: Apple Mac Image Upload  (Read 369 times)

Topknotch

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Apple Mac Image Upload
« on: November 19, 2020, 12:31:10 pm »
Hi,

This one is odd.
When trying to upload an image to a product using the mac, it shows the warning image on the image even though it says it uploaded correctly.
When uploading the same image from a windows 10 machine it works fine.
The mac was recently updated to Catalina and it appears to be since then the issue started. I thought it might be an error with Safari, so installed Chrome but it has the same issue. I also noticed that the image shows the thumbnail like IMG_3889.jpeg_1
Any ideas please?
Thanks

GJC Web Design

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Re: Apple Mac Image Upload
« Reply #1 on: November 19, 2020, 19:51:35 pm »
jpeg instead of jpg perhaps?
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Topknotch

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Re: Apple Mac Image Upload
« Reply #2 on: November 19, 2020, 19:56:32 pm »
that's what I originally thought, but dosen't seem to make a difference. Tried it on 2 different macs, same issue, makes no sense. It was working fine for over a year
 >:(

diri

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Re: Apple Mac Image Upload
« Reply #3 on: November 20, 2020, 08:43:51 am »
IMG_3889.jpeg_1
hm. You get extensiion .jpeg_1. What is original filename (local)?

Topknotch

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Re: Apple Mac Image Upload
« Reply #4 on: November 20, 2020, 08:57:44 am »
Just IMG_3889.jpeg, does virtumart not like jpeg?

Jörgen

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Re: Apple Mac Image Upload
« Reply #5 on: November 20, 2020, 09:22:04 am »
Joomla does not like jpeg. You have to add this to allowed types and mimetypes in the mediamanager.

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pinochico

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Re: Apple Mac Image Upload
« Reply #6 on: November 20, 2020, 09:41:58 am »
setup mac?
I have mac 30 years (the first mac was Quadra 950 and costed 37 000 Eur) and I don't use jpeg...
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Topknotch

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Re: Apple Mac Image Upload
« Reply #7 on: November 20, 2020, 10:07:07 am »
I have set JPEG as allow in joomla, media > options > Legal Image Extensions (File Types) > bmp,gif,jpg,jpeg,png , but it still doesn't work.
@pinochico how do you force an iMac to use JPG and not JPEG?

Jörgen

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Re: Apple Mac Image Upload
« Reply #8 on: November 20, 2020, 10:11:35 am »
Have you set mimetypes to allow this also ?

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Topknotch

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Re: Apple Mac Image Upload
« Reply #9 on: November 20, 2020, 10:16:37 am »
that was already set -
Legal MIME Types - image/jpeg,image/gif,image/png,image/bmp,application/x-shockwave-flash,application/msword,application/excel,application/pdf,application/powerpoint,text/plain,application/x-zip

Jörgen

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Re: Apple Mac Image Upload
« Reply #10 on: November 20, 2020, 10:31:26 am »
Tried to inactivate mimetype check and see what happens ?

Jörgen
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Topknotch

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Re: Apple Mac Image Upload
« Reply #11 on: November 20, 2020, 10:35:49 am »
just tried that and its the same  :(

Jörgen

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Re: Apple Mac Image Upload
« Reply #12 on: November 20, 2020, 10:48:56 am »
OK if You have inactivated both tests then there must be someting with the VM thumbnail creation. I have a vague notion that this was an issue and the current solution is to rename the files to .jpg before upload.

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