Author Topic: order cancellation  (Read 301 times)

mieciow

  • Beginner
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  • Posts: 34
order cancellation
« on: November 13, 2020, 22:08:51 pm »
A customer's Virtuemart, when an order is canceled
You have been sending many copies to my client's email
A canceled order can generate 3 emails per minute for my client's email
I checked and this email comes from the store.
How to fix this?
Thanks

pinochico

  • 3rd party VirtueMart Developer
  • Full Member
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  • Posts: 812
    • MiniJoomla
  • Skype Name: support-easysoftware
  • VirtueMart Version: 3
Re: order cancellation
« Reply #1 on: November 13, 2020, 23:23:44 pm »
My store send only one email.

Then you must fix your admin work in administration.

How does you setup email sending in admin or is it secret and do you want to delay me so I have to ask you questions?
Can you send full information in first post pls?

administrator/index.php?option=com_virtuemart&view=config
tab Orders

Which payment do you use
Info about Canceled order - Order detail with changed statuses
Joomla version
VM version
......

Or don't send anything, who has to guess why your car isn't driving
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