Author Topic: Partially refund order  (Read 212 times)

pinochico

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Partially refund order
« on: September 04, 2020, 11:01:30 am »
Hi,

how can I create partially refund order (only one product from all)?

1. How refund selected product
2. How refund payment only for selected product

Thanks
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Jörgen

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Re: Partially refund order
« Reply #1 on: September 04, 2020, 11:25:00 am »
Kind of skiddish today.

Using PayPal complicates things.

  • Go to Paypal refund the payment
  • PayPal markes Your order as partially refunded
  • Go to vm back restore all lines that are not refunded to shipped, leave refunded product as refunded. Make all edits that will suit your routines. I personally add a product called PayPal refund and add the price with (-). To set the balance straight and show that a refund has been done.

If not using Paypal:
  • Go to vm back mark product as refunded. Make all edits that will suit your routines. I personally add a product called refund and add the price with (-).  To set the balance straight and show that a refund has been done.
  • Refund the customer depending on payment

Not very user friendly, if anyone has any other suggestions please feel free to add.

Jörgen
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pinochico

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Re: Partially refund order
« Reply #2 on: September 04, 2020, 11:50:45 am »
To Jörgen:

Thanks, I try.
We don't use Paypal, but Gopay, I must looking to API.
www.minijoomla.org  - new portal for Joomla!, Virtuemart and other extensions
XML Easy Feeder - feeds from products, orders and database table
Virtuemart Email Manager - customs email templates