Author Topic: Error message when trying to setup shop for first time  (Read 176 times)

reaktor24

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Error message when trying to setup shop for first time
« on: June 21, 2020, 22:52:47 pm »
Hi

I am getting this error message wen trying to configure my shop for the first time. Anyone got any ideas what this means?

vmError: Storing of user with 733 cancelled, there exists already a user 24 with the virtuemart_vendor_id 1

pinochico

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Re: Error message when trying to setup shop for first time
« Reply #1 on: June 21, 2020, 22:55:51 pm »
Quote
vmError: Storing of user with 733 cancelled, there exists already a user 24 with the virtuemart_vendor_id 1

You have confilct between userID 733 and userID 24, probably you can try setup the same vendor ID.
Go to DB (phpmyadmin) and look inside table virtuemart users.
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reaktor24

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Re: Error message when trying to setup shop for first time
« Reply #2 on: June 21, 2020, 23:04:28 pm »
Hi Pinochico

Thanks for your reply. Yes there are two entries in this table 24 and 733. Should there only be one? Shall I delete user 24? Has vendor id of 1 and user is vendor is 1

Regards,
Steve

pinochico

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Re: Error message when trying to setup shop for first time
« Reply #3 on: June 21, 2020, 23:11:13 pm »
you have not delete, but check in table and setup vendor=1 only for one of them
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reaktor24

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Re: Error message when trying to setup shop for first time
« Reply #4 on: June 21, 2020, 23:38:17 pm »
you have not delete, but check in table and setup vendor=1 only for one of them

where can I check setup vendor = 1?

Looking in 'virtuemart_userinfos' it looks like user 733 is the default 'Jon Doe'. Can I just delete this?

pinochico

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Re: Error message when trying to setup shop for first time
« Reply #5 on: June 22, 2020, 00:09:29 am »
in table virtuemart_vmusers setup if user is vendor or not and witch ID vendor has. ID vendor is from table virtuemart_vendors
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