"Not found" error after Virtuemart subscription

[Mister Paul]

Hi,

Subscription works fine from Joomla.
I have set « New User Account Activation » on « Self »

But when a visitor wants to suscribe with Virtuemart form, they get an error « Not found » after the validation.
The URL of the page is :
https://www.my-site.fr/component/virtuemart/index.php?option=com_virtuemart&view=user&limitstart=0&limit=24&language=fr-FR&Itemid=0&lang=fr-FR

I tried to put the debug on and got this message :

Code Select Expand

1 vmdebug Show All Errors, PHP-Version 7.2.30
2 vmdebug 2 Languages, default shoplanguage (VmConfig::$jDefLang): fr_fr fr-FR Selected VM language (VmConfig::$vmlang): fr_fr fr-FR SEF: fr
3 vmdebug vmTime: time to load config: 0.00950503349304199
4 vmdebug There is no requested itemid loaded home Itemid Var1:
2349
5 vmdebug Start used Ram 2M
6 vmdebug SSL enabled
7 vmdebug getBTuserinfo_id is 0
8 vmdebug Try to get $virtuemart_userinfo_id by type BT
9 vmdebug getUserInfoInUserFields case empty $uid
10 vmdebug My Url in loginform Var1:
index.php?option=com_virtuemart&view=user&limitstart=0&limit=24&language=fr-FR&Itemid=0&lang=fr-FR
11 vmdebug End used Ram 2M
12 vmdebug Peak memory peak 2M
13 vmdebug vmTime: "VirtuemartControllerUser" Finished task : 0.0853841304779053
14 vmdebug getVendorId normal shopper
15 vmdebug My Memory Limit in Bytes 536870912
16 vmdebug Use cache for mod products
17 vmdebug my filter order Var1:
`p`.product_sku
18 vmdebug vmTime: sortSearchQuery products: latest: 0.000576019287109375
19 vmdebug Use cached mod products
20 vmdebug getCategory 21 0
21 vmdebug getCategory 24 0
How could I solve that?

Thanks for your help...
Paul

Joomla : 3.9.6
Virtuemart : 3.4.2

[Mister Paul]

I found the solution by chance:
I had 2 captcha plugins activated:
ReCaptcha   captcha +invisible reCAPTCHA
I had to deactivate the invisible reCAPTCHA (not used in this site) and I got the subscription process working without error.


For my education:
Was there some indications in the debug message?
How could I have found the reason with a "classic" debugging process?

[GJC Web Design]

there are no errors concerning this in the VM debug above