Author Topic: [SOLVED] virtuemart admin - product page blank  (Read 294 times)

edsmiths

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[SOLVED] virtuemart admin - product page blank
« on: May 23, 2020, 12:23:21 pm »
Hello,

I've upgraded a site to Joomla 3.9.18 and Virtuemart 3.8.2 and the process went flawless.

I've now a problem on virtuemart backend - the frontend apparently is working fine. When I try to enter the product detail section (administrator/index.php?option=com_virtuemart&view=product) just find a blanck page. Anything else (categories, tools, supliers, etc.) are working. I cannot find any error logs (turned on php debug both at joomla and vm administration).

I've been aroud the forum to figure out what could be the problem. I think that's not a memory problem, since it has plent at php.ini and .htacces.

The only issue that I stepped in is when I downgrade from php 7.0 to php 5.5 I can enter at the admin product page but with a unformatted layout (please see attache file). Also, this occurs when I "disabled" .htacess file.

Anyone has an idea about what could cause this issue? Is there any other place with error logs that I can dig to find the problem?

Thanks in advance,
Ed

edsmiths

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Re: virtuemart admin - product page blank
« Reply #1 on: May 23, 2020, 20:16:21 pm »
Hi again,

Is there a chance that this issue could be related to media files? I'm sayng that because the problem arise only at virtuemart's admin with products page and at shop > media files.

Any input will be trully apreciated.

Thanks,
Ed

GJC Web Design

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Re: virtuemart admin - product page blank
« Reply #2 on: May 23, 2020, 22:37:12 pm »
There must be some reporting of this error somewhere ... have u gone thru the tips here:

http://forum.virtuemart.net/index.php?topic=117042.0

http://forum.virtuemart.net/index.php?topic=121692.0

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edsmiths

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Re: virtuemart admin - product page blank
« Reply #3 on: May 24, 2020, 13:48:49 pm »
Hi GJC,

Thanks for the input.

I've got back to the basics and follow all the steps... so it's seems that was a memory shortage (128M is not enough).

Thank you again,
Ed



AH

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Re: [SOLVED] virtuemart admin - product page blank
« Reply #4 on: May 24, 2020, 14:05:54 pm »
512m is a good starting point imho
regards
A

Joomla 3.9.18
php 7.3