Author Topic: Order not found! It may have been deleted. [Solved]  (Read 149 times)

Philippe MARTY

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Order not found! It may have been deleted. [Solved]
« on: May 22, 2020, 11:46:43 am »
Hello all,

When a user receives an order confirmation email, he is presented with a link to view his order.
When he clicks on this link, the message is displayed:

Error
Restricted access.

Announcement
Order not found! It may have been deleted.

Whereas if he logs in with his user account, he sees his order that does exist.
How can this be fixed?
Thank you in advance

P.S. I read this topic, but no answer in it https://forum.virtuemart.net/index.php?topic=135221.0
Working with Joomla and making business with VirtueMart :)
http://www.atelier51.com

Jörgen

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    • Kreativ Fotografi
  • VirtueMart Version: 3.4.x
Re: Order not found! It may have been deleted.
« Reply #1 on: May 22, 2020, 12:46:44 pm »
It is not the same issue i think.

Please provide more info. This has to be because you have updated VM recently. Check the User link settings under configuration->checkout. Should be "only for guest users".

Jörgen @ Kreativ Fotografi
Joomla 3.9.18
Virtuemart 3.4.x
Olympiantheme Hera (customized)

Philippe MARTY

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Re: Order not found! It may have been deleted.
« Reply #2 on: May 22, 2020, 15:39:03 pm »
Thanks Jörgen,
You are right, I modified settings as you said in configuration -> checkout and it is ok now :)

Thanks a lot!
Working with Joomla and making business with VirtueMart :)
http://www.atelier51.com

Jörgen

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  • VirtueMart Version: 3.4.x
Re: Order not found! It may have been deleted. [Solved]
« Reply #3 on: May 22, 2020, 17:43:04 pm »
Greta, nice to hear it got solved.
Jörgen @ Kreativ Fotografi
Joomla 3.9.18
Virtuemart 3.4.x
Olympiantheme Hera (customized)