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wrong order total sent to Authorize.net

Started by andrewm57, April 30, 2020, 15:12:22 PM

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andrewm57

We had a user places 3 orders relatively quickly. The order total in VM was always $2048.
The first order was pending and confirmed in VM, but $0 was sent to Authorize.net, then approved.
The second order was pending and confirmed in VM, but $0 was sent to Authorize.net, then approved.
The third order was pending only in VM, with $2048 was sent to Authorize.net and declined.

Any help on how to investigate this? I do have the raw logs, VM order, and Authorize.net transaction data.

AH

Regards
A

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