Author Topic: Upgrade to 3.6.10 causing fatal error in Joomla front end  (Read 593 times)

jendee

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Upgrade to 3.6.10 causing fatal error in Joomla front end
« on: April 08, 2020, 16:19:57 pm »
Hi

I am reinstating this Joomla + Virtuemart site on a different server to the original one.

Restored from backup and everything working OK. As soon as I upgrade Virtuemart to latest version, the front end site goes down and also most of Joomla admin. I can access some parts of admin but not the control panel nor the extensions manager.

The error I get is:
This page isn’t workingfinelightimages.co.uk is currently unable to handle this request.
HTTP ERROR 500

Oddly enough, I can access Virtuemart and that seems to be working though haven't explored it too deeply.

I ran Joomla FPA on this site and it's showing this error:
PHP Fatal error:  require(): Failed opening required 'JPATH_VM_PLUGINS/vmplugin.php' (include_path='.:/opt/alt/php74/usr/share/pear') in /home/finelightimagesc/public_html/plugins/content/mowebso_vm_products_anywhere/mowebso_vm_products_anywhere.php on line 24

I've posted the full FPA report below.

Thank you,

Quote from: Forum Post Assistant (v1.4.9 (lambrusca) : 7th April 2020
Quote from: Last PHP Error(s) Reported ::
[size=85][07-Apr-2020 12:02:13 Europe/London] PHP Fatal error:  require(): Failed opening required 'JPATH_VM_PLUGINS/vmplugin.php' (include_path='.:/opt/alt/php74/usr/share/pear') in /home/finelightimagesc/public_html/plugins/content/mowebso_vm_products_anywhere/mowebso_vm_products_anywhere.php on line 24[/size]
Quote from: Basic Environment ::
[size=85]Joomla! Instance :: Joomla! 3.9.16-Stable (Amani) 10-March-2020
Joomla! Platform :: Joomla Platform 13.1.0-Stable (Curiosity) 24-Apr-2013
Joomla! Configured :: Yes | Read-Only (444) | Owner:  --protected-- . (uid: 1/gid: 1) | Group:  --protected--  (gid: 1) | Valid For: 3.9
Configuration Options :: Offline: false | SEF: true | SEF Suffix: false | SEF ReWrite: true | .htaccess/web.config: Yes | GZip: false | Cache: false | CacheTime: 15 | CacheHandler: file | CachePlatformPrefix: false | FTP Layer: false | Proxy: false | LiveSite:  | Session lifetime: 60 | Session handler: database | Shared sessions: false | SSL: 2 | Error Reporting: default | Site Debug: false | Language Debug: false | Default Access: 1 | Unicode Slugs: false | dbConnection Type: mysqli | PHP Supports J! 3.9.16: Yes | Database Supports J! 3.9.16: Yes | Database Credentials Present: Yes |

Host Configuration :: OS: Linux |  OS Version: 3.10.0-962.3.2.lve1.5.24.5.el7.x86_64 | Technology: x86_64 | Web Server: LiteSpeed | Encoding: gzip, deflate, br | Doc Root: --protected-- | System TMP Writable: Yes |   Free Disk Space : 110.35 GiB |

PHP Configuration :: Version: 7.4.4 | PHP API: litespeed | Session Path Writable: Yes | Display Errors:  | Error Reporting: 32767 | Log Errors To: error_log | Last Known Error: 07th April 2020 12:11:09. | Register Globals:  | Magic Quotes:  | Safe Mode:  | Allow url fopen: 1 | Open Base:  | Uploads: 1 | Max. Upload Size: 64M | Max. POST Size: 64M | Max. Input Time: -1 | Max. Execution Time: 30 | Memory Limit: 128M

Database Configuration :: Version: 5.5.5-10.1.44-MariaDB-cll-lve (Client:mysqlnd 7.4.4) | Host:  --protected-- (--protected--) | default Collation: latin1_swedish_ci (default Character Set: latin1) | Database Size: 7.71 MiB | #of Tables:  161[/size]
Quote from: Detailed Environment ::
[size=85]PHP Extensions :: Core (7.4.4) | date (7.4.4) | libxml (7.4.4) | openssl (7.4.4) | pcre (7.4.4) | sqlite3 (7.4.4) | zlib (7.4.4) | bz2 (7.4.4) | calendar (7.4.4) | ctype (7.4.4) | curl (7.4.4) | hash (7.4.4) | filter (7.4.4) | ftp (7.4.4) | gettext (7.4.4) | gmp (7.4.4) | SPL (7.4.4) | iconv (7.4.4) | pcntl (7.4.4) | readline (7.4.4) | Reflection (7.4.4) | session (7.4.4) | standard (7.4.4) | shmop (7.4.4) | SimpleXML (7.4.4) | mbstring (7.4.4) | tokenizer (7.4.4) | xml (7.4.4) | litespeed () | PDO (7.4.4) | pdo_mysql (7.4.4) | xmlwriter (7.4.4) | zip (1.15.6) | dom (20031129) | intl (7.4.4) | mysqlnd (mysqlnd 7.4.4) | json (7.4.4) | Phar (7.4.4) | imagick (3.4.4) | gd (7.4.4) | posix (7.4.4) | xsl (7.4.4) | exif (7.4.4) | xmlreader (7.4.4) | mysqli (7.4.4) | fileinfo (7.4.4) | timezonedb (2019.3) | Zend OPcache (7.4.4) | Zend Engine (3.4.0) |
Potential Missing Extensions ::

Switch User Environment (Experimental) :: PHP CGI: No | Server SU: No |  PHP SU: No |   Custom SU (LiteSpeed/Cloud/Grid): Yes
Potential Ownership Issues: No [/size]
Quote from: Folder Permissions ::
[size=85]Core Folders :: images/ (755) | components/ (755) | modules/ (755) | plugins/ (755) | language/ (755) | templates/ (755) | cache/ (755) | logs/ (---) | tmp/ (755) | administrator/components/ (755) | administrator/modules/ (755) | administrator/language/ (755) | administrator/templates/ (755) | administrator/logs/ (755) |

Elevated Permissions (First 10) :: z-v2/libraries/cms/ (777) | z-v2/libraries/cms/html/language/ (777) | z-v2/libraries/fof/integration/ (777) | z-v2/libraries/fof/utils/ (777) | z-v2/libraries/fof30/Factory/Scaffolding/ (777) | z-v2/libraries/joomla/application/ (777) | z-v2/libraries/joomla/form/ (777) | z-v2/libraries/joomla/route/ (777) | z-v2/libraries/mowebso/core/bootstrap/ (777) | z-v2/libraries/vendor/simplepie/ (777) | [/size]
Quote from: Database Information ::
[size=85]Database statistics :: Uptime: 4276428 | Threads: 6 | Questions: 1252845021 | Slow queries: 8145 | Opens: 20782123 | Flush tables: 1182 | Open tables: 9573 | Queries per second avg: 292.965 | [/size]
Quote from: Extensions Discovered ::
[size=85]Components :: SITE ::
Core :: com_wrapper (3.0.0)  1 | com_mailto (3.0.0)  1 |
3rd Party:: WF_STYLESELECT_TITLE (2.8.10)  ? | WF_CAPTION_TITLE (2.8.10)  ? | WF_STYLE_TITLE (2.8.10)  ? | WF_CLIPBOARD_TITLE (2.8.10)  ? | WF_SOURCE_TITLE (2.8.10)  ? | WF_FONTSIZESELECT_TITLE (2.8.10)  ? | WF_XHTMLXTRAS_TITLE (2.8.10)  ? | WF_SPELLCHECKER_TITLE (2.8.10)  ? | WF_TEMPLATEMANAGER_TITLE (2.8.10)  ? | WF_DIRECTIONALITY_TITLE (2.8.10)  ? | WF_INLINEPOPUPS_TITLE (2.6.36)  ? | WF_NONBREAKING_TITLE (2.8.10)  ? | WF_EMOTIONS_TITLE (2.8.10)  ? | JCE - Noneditable (1.0.0)  ? | WF_PRINT_TITLE (2.8.10)  ? | WF_VISUALCHARS_TITLE (2.8.10)  ? | WF_CHARMAP_TITLE (2.8.10)  ? | WF_ANCHOR_TITLE (2.8.10)  ? | WF_FORMATSELECT_TITLE (2.8.10)  ? | WF_MEDIAMANAGER_TITLE (2.8.10)  ? | WF_TABLE_TITLE (2.8.10)  ? | WF_IMGMANAGER_TITLE (2.8.10)  ? | WF_FONTCOLOR_TITLE (2.8.10)  ? | WF_HELP_TITLE (2.8.10)  ? | WF_LISTS_TITLE (2.8.10)  ? | WF_FILEMANAGER_TITLE (2.8.10)  ? | WF_KITCHENSINK_TITLE (2.8.10)  ? | WF_WORDCOUNT_TITLE (2.8.10)  ? | WF_ARTICLE_TITLE (2.8.10)  ? | WF_LAYER_TITLE (2.6.36)  ? | WF_TEXTPATTERN_TITLE (2.8.10)  ? | WF_CONTEXTMENU_TITLE (2.8.10)  ? | WF_LINK_TITLE (2.8.10)  ? | WF_IMGMANAGER_EXT_TITLE (2.8.10)  ? | WF_FULLSCREEN_TITLE (2.8.10)  ? | WF_FONTSELECT_TITLE (2.8.10)  ? | JCE - Columns (1.0.0)  ? | WF_TEXTCASE_TITLE (2.8.10)  ? | WF_IFRAME_TITLE (2.8.10)  ? | WF_BROWSER_TITLE (2.8.10)  ? | WF_MICRODATA_TITLE (2.8.10)  ? | WF_HR_TITLE (2.8.10)  ? | WF_CLEANUP_TITLE (2.8.10)  ? | WF_MEDIA_TITLE (2.8.10)  ? | WF_VISUALBLOCKS_TITLE (2.8.10)  ? | WF_SEARCHREPLACE_TITLE (2.8.10)  ? | WF_AUTOSAVE_TITLE (2.8.10)  ? | WF_PREVIEW_TITLE (2.8.10)  ? | WF_POPUPS_JCEMEDIABOX_TITLE (2.8.10)  ? | WF_POPUPS_WINDOW_TITLE (2.6.36)  ? | WF_LINK_SEARCH_TITLE (2.8.10)  ? | WF_LINKS_JOOMLALINKS_TITLE (2.8.10)  ? | WF_AGGREGATOR_DAILYMOTION_TITLE (2.8.10)  ? | WF_AGGREGATOR_VIDEO_TITLE (2.8.10)  ? | WF_AGGREGATOR_VIMEO_TITLE (2.8.10)  ? | WF_AGGREGATOR_VINE_TITLE (2.6.36)  ? | WF_AGGREGATOR_AUDIO_TITLE (2.8.10)  ? | WF_AGGREGATOR_YOUTUBE_TITLE (2.8.10)  ? | WF_FILESYSTEM_JOOMLA_TITLE (2.8.10)  ? |

Components :: ADMIN ::
Core :: com_contenthistory (3.2.0)  1 | com_banners (3.0.0)  1 | com_admin (3.0.0)  1 | com_modules (3.0.0)  1 | com_content (3.0.0)  1 | com_cpanel (3.0.0)  1 | com_fields (3.7.0)  1 | com_messages (3.0.0)  1 | com_postinstall (3.2.0)  1 | com_actionlogs (3.9.0)  1 | com_menus (3.0.0)  1 | com_tags (3.1.0)  1 | com_redirect (3.0.0)  1 | com_cache (3.0.0)  1 | com_privacy (3.9.0)  1 | com_newsfeeds (3.0.0)  1 | com_search (3.0.0)  1 | com_login (3.0.0)  1 | com_users (3.0.0)  1 | com_plugins (3.0.0)  1 | com_checkin (3.0.0)  1 | com_finder (3.0.0)  1 | com_ajax (3.2.0)  1 | com_templates (3.0.0)  1 | com_joomlaupdate (3.6.2)  1 | com_media (3.0.0)  1 | com_installer (3.0.0)  1 | com_languages (3.0.0)  1 | com_config (3.0.0)  1 | com_associations (3.7.0)  1 | com_categories (3.0.0)  1 |
3rd Party:: com_djimageslider (4.1.1)  1 | com_igallery (4.3)  1 | GD Image Library For Joomla (1.0 Beta Buil)  ? | tcpdf (1.0.8)  1 | COM_JCE (2.8.10)  1 | VirtueMart_allinone (-)  1 | ECB Currency Converter (1.0)  ? | VIRTUEMART (-)  1 | Akeeba (7.1.1)  1 | COM_FOXCONTACT (3.9.5)  1 |

Modules :: SITE ::
Core :: mod_tags_similar (3.1.0)  1 | mod_login (3.0.0)  1 | mod_breadcrumbs (3.0.0)  1 | mod_users_latest (3.0.0)  1 | mod_search (3.0.0)  1 | mod_articles_category (3.0.0)  1 | mod_custom (3.0.0)  1 | mod_tags_popular (3.1.0)  1 | mod_stats (3.0.0)  1 | mod_wrapper (3.0.0)  1 | mod_finder (3.0.0)  1 | mod_articles_categories (3.0.0)  1 | mod_related_items (3.0.0)  1 | mod_menu (3.0.0)  1 | mod_banners (3.0.0)  1 | mod_articles_news (3.0.0)  1 | mod_articles_archive (3.0.0)  1 | mod_footer (3.0.0)  1 | mod_syndicate (3.0.0)  1 | mod_random_image (3.0.0)  1 | mod_articles_latest (3.0.0)  1 | mod_feed (3.0.0)  1 | mod_articles_popular (3.0.0)  1 | mod_whosonline (3.0.0)  1 | mod_languages (3.5.0)  1 |
3rd Party:: mod_virtuemart_cart (3.4.2)  1 | Ignite Gallery Module (4.0)  1 | mod_virtuemart_product (3.4.2)  1 | mod_virtuemart_search (3.4.2)  1 | MOD_FOXCONTACT (3.9.5)  1 | mod_virtuemart_currencies (3.4.2)  1 | mod_virtuemart_manufacturer (3.4.2)  1 | mod_virtuemart_category (3.4.2)  1 | mod_eprivacy (3.10.13)  0 | DJ-ImageSlider (4.1.1)  1 |

Modules :: ADMIN ::
Core :: mod_login (3.0.0)  1 | mod_latestactions (3.9.0)  1 | mod_custom (3.0.0)  1 | mod_multilangstatus (3.0.0)  1 | mod_menu (3.0.0)  1 | mod_toolbar (3.0.0)  1 | mod_stats_admin (3.0.0)  1 | mod_status (3.0.0)  1 | mod_latest (3.0.0)  1 | mod_logged (3.0.0)  1 | mod_submenu (3.0.0)  1 | mod_sampledata (3.8.0)  1 | mod_feed (3.0.0)  1 | mod_title (3.0.0)  1 | mod_version (3.0.0)  1 | mod_quickicon (3.0.0)  1 | mod_popular (3.0.0)  1 | mod_privacy_dashboard (3.9.0)  1 |
3rd Party:: VirtueMart Administrator Menu (3.4.2)  ? |

Libraries ::
Core ::
3rd Party:: file_fof30 (3.5.2)  ? | Helvetica (-)  ? | Free Mono (-)  ? |

Plugins ::
Core :: plg_authentication_cookie (3.0.0)  1 | plg_authentication_gmail (3.0.0)  0 | plg_authentication_ldap (3.0.0)  0 | plg_authentication_joomla (3.0.0)  1 | plg_quickicon_extensionupdate (3.0.0)  1 | plg_quickicon_privacycheck (3.9.0)  1 | plg_quickicon_joomlaupdate (3.0.0)  1 | plg_quickicon_phpversioncheck (3.7.0)  1 | plg_fields_usergrouplist (3.7.0)  1 | plg_fields_user (3.7.0)  1 | plg_fields_checkboxes (3.7.0)  1 | plg_fields_text (3.7.0)  1 | plg_fields_sql (3.7.0)  1 | plg_fields_radio (3.7.0)  1 | plg_fields_repeatable (3.9.0)  1 | plg_fields_imagelist (3.7.0)  1 | plg_fields_list (3.7.0)  1 | plg_fields_color (3.7.0)  1 | plg_fields_calendar (3.7.0)  1 | plg_fields_textarea (3.7.0)  1 | plg_fields_url (3.7.0)  1 | plg_fields_editor (3.7.0)  1 | plg_fields_media (3.7.0)  1 | plg_fields_integer (3.7.0)  1 | plg_user_terms (3.9.0)  0 | plg_user_contactcreator (3.0.0)  0 | plg_user_joomla (3.0.0)  1 | plg_user_profile (3.0.0)  0 | plg_twofactorauth_yubikey (3.2.0)  0 | plg_twofactorauth_totp (3.2.0)  0 | PLG_ACTIONLOG_JOOMLA (3.9.0)  1 | plg_editors-xtd_fields (3.7.0)  1 | plg_editors-xtd_menu (3.7.0)  1 | plg_editors-xtd_readmore (3.0.0)  1 | plg_editors-xtd_module (3.5.0)  1 | plg_editors-xtd_image (3.0.0)  1 | plg_editors-xtd_article (3.0.0)  1 | plg_editors-xtd_pagebreak (3.0.0)  1 | PLG_INSTALLER_URLINSTALLER (3.6.0)  1 | plg_installer_packageinstaller (3.6.0)  1 | PLG_INSTALLER_FOLDERINSTALLER (3.6.0)  1 | plg_search_contacts (3.0.0)  1 | plg_search_newsfeeds (3.0.0)  1 | plg_search_categories (3.0.0)  1 | plg_search_tags (3.0.0)  1 | plg_search_content (3.0.0)  1 | plg_privacy_user (3.9.0)  1 | plg_privacy_consents (3.9.0)  1 | plg_privacy_actionlogs (3.9.0)  1 | plg_privacy_content (3.9.0)  1 | plg_privacy_message (3.9.0)  1 | plg_finder_contacts (3.0.0)  1 | plg_finder_newsfeeds (3.0.0)  1 | plg_finder_categories (3.0.0)  1 | plg_finder_tags (3.0.0)  1 | plg_finder_content (3.0.0)  1 | plg_system_languagefilter (3.0.0)  0 | plg_system_privacyconsent (3.9.0)  0 | plg_system_updatenotification (3.5.0)  1 | plg_system_log (3.0.0)  1 | plg_system_fields (3.7.0)  1 | plg_system_sef (3.0.0)  1 | plg_system_remember (3.0.0)  1 | plg_system_stats (3.5.0)  1 | plg_system_languagecode (3.0.0)  0 | plg_system_highlight (3.0.0)  1 | plg_system_logrotation (3.9.0)  1 | plg_system_debug (3.0.0)  1 | plg_system_redirect (3.0.0)  0 | PLG_SYSTEM_ACTIONLOGS (3.9.0)  1 | plg_system_sessiongc (3.8.6)  1 | plg_system_logout (3.0.0)  1 | plg_system_cache (3.0.0)  0 | plg_system_p3p (3.0.0)  0 | plg_captcha_recaptcha (3.4.0)  0 | plg_captcha_recaptcha_invisible (3.8)  0 | plg_extension_joomla (3.0.0)  1 | plg_content_confirmconsent (3.9.0)  0 | plg_content_loadmodule (3.0.0)  1 | plg_content_fields (3.7.0)  1 | plg_content_emailcloak (3.0.0)  1 | plg_content_joomla (3.0.0)  1 | plg_content_finder (3.0.0)  0 | plg_content_pagebreak (3.0.0)  1 | plg_content_vote (3.0.0)  0 | plg_content_pagenavigation (3.0.0)  1 |
3rd Party:: plgvm_specification (3.4.2)  ? | VMCustom - textinput (3.4.2)  ? | PLG_AJAX_EPRIVACY (3.10.13)  0 | plg_quickicon_jce (2.8.10)  1 | plg_quickicon_akeebabackup (7.1.1)  1 | Realex_hpp_api (3.4.2)  ? | plg_fields_mediajce (2.8.10)  1 | VM - Calculation Avalara Tax (3.4.2)  ? | By weight, ZIP and countries (3.4.2)  ? | PLG_ACTIONLOG_AKEEBABACKUP (7.1.1)  0 | Button - Ignite Gallery (4.0)  1 | plg_installer_jce (2.8.10)  1 | Search - VirtueMart (3.4.2)  ? | PLG_SYSTEM_AKEEBAUPDATECHECK (7.1.1)  0 | PLG_SYS_EPRIVACY (3.10.13)  0 | PLG_SYSTEM_BACKUPONUPDATE (7.1.1)  0 | plg_system_eprivacygeoip (3.10.13)  1 | plg_system_jce (2.8.10)  1 | AMAZON (3.4.2)  ? | VM Framework Loader during Plugin U (1.0)  ? | plg_extension_jce (2.8.10)  1 | Skrill (3.4.2)  ? | realex_hpp_api (3.4.2)  ? | Klarna Checkout (3.4.2)  ? | PayPal (3.4.2)  ? | VM Payment - Paybox (3.4.2)  0 | Standard (3.4.2)  ? | Klarna (3.4.2)  ? | AMAZON (3.4.2)  ? | PayPal Payments Pro 3D - SSC (1.3.24)  1 | 2Checkout (3.4.2)  ? | Sofort Ideal (3.4.2)  ? | Heidelpay (16.11.07)  ? | VM Payment - klikandpay (3.4.2)  ? | Authorize.net AIM (3.4.2)  ? | Sofort (3.4.2)  ? | Products Anywhere for VirtueMart (1.0.14)  1 | plg_content_jce (2.8.10)  1 | Content - Ignite Gallery (4.0)  1 | plg_content_foxcontact (3.9.5)  1 | plg_editors_tinymce (4.5.11)  1 | plg_editors_jce (2.8.10)  1 | plg_editors_codemirror (5.40.0)  1 | [/size]
Quote from: Templates Discovered ::
[size=85]Templates :: SITE :: protostar (1.0)  1 | vmbeez3 (3.2.0)  1 | beez3 (3.1.0)  1 | naturallake (1.0)  1 |
Templates :: ADMIN :: hathor (3.0.0)  1 | isis (1.0)  1 | [/size]


jenkinhill

  • UK Web Developer & Consultant
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    • Jenkin Hill Internet
Re: Upgrade to 3.6.10 causing fatal error in Joomla front end
« Reply #1 on: April 08, 2020, 16:47:52 pm »
Try PHP7.3  - the next version should be fully PHP7.4 compatible.
Kelvyn

Jenkin Hill Internet,
Lowestoft, Suffolk, UK

Unsolicited PMs/emails will be ignored.

Please mention your VirtueMart, Joomla and PHP versions when asking a question in this forum

Currently using VM 3.8.4.10335 on Joomla 3.9.19 PHP 7.3.18

jendee

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Re: Upgrade to 3.6.10 causing fatal error in Joomla front end
« Reply #2 on: April 08, 2020, 18:58:34 pm »
Hi

Thank you for your suggestion.

I had already tried reverting to PHP 7.2 after the site broke, but it didn't help.

Do I need to revert before the upgrade?

It was Joomla that was broken by the upgrade more than VM.

Thanks
Jennie

GJC Web Design

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  • VirtueMart Version: 3.6.8
Re: Upgrade to 3.6.10 causing fatal error in Joomla front end
« Reply #3 on: April 08, 2020, 18:59:18 pm »
disable this plugin

public_html/plugins/content/mowebso_vm_products_anywhere/mowebso_vm_products_anywhere.php

then try again
GJC Web Design
VirtueMart and Joomla Developers - php developers http://www.gjcwebdesign.com
VM3 AusPost Shipping Plugin - e-go Shipping Plugin - VM3 Postcode Shipping Plugin - Radius Shipping Plugin - VM3 NZ Post Shipping Plugin - AusPost Estimator
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VM2 Product Lock Extension - VM2 Preconfig Adresses Extension - TaxCloud USA Taxes Plugin - Virtuemart  Product Review Component
http://extensions.joomla.org/profile/profile/details/67210
Contact for any VirtueMart or Joomla development & customisation

jendee

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Re: Upgrade to 3.6.10 causing fatal error in Joomla front end
« Reply #4 on: April 08, 2020, 23:20:51 pm »
Yes, that's fixed it thank you x

Milbo

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Re: Upgrade to 3.6.10 causing fatal error in Joomla front end
« Reply #5 on: June 15, 2020, 10:59:46 am »
There is an updated version available. Also working with group products.

https://extensions.virtuemart.net/product/products/products-anywhere-detail
I should fix your bug, please support the VirtueMart project and become a member
______________________________________
Extensions approved by the core team: http://extensions.virtuemart.net/