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Internal Server 500 error when an item is in my cart

Started by Philip Bainbridge, April 08, 2020, 01:42:20 AM

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Philip Bainbridge

Joomla - Joomla! 3.9.16 Joomla! 3.9.16 
VM- 3.6.10

when item is added in the cart the site error 500 after a few page refreshes the site comes back but then is intermittent showing the 500 error..

As soon as product is removed from cart the site is fine ...

Any sugestiions or help please..

My host say its a memory issue maybe?

After watching console i see a jquery.min error over and over for vmkeepalive any way of fixing this please?

GJC Web Design

all 500 errors are logged "somewhere" .. u need to find where that is and then u know what the error is instead of guessing .. and it can be fixed

http://forum.virtuemart.net/index.php?topic=117042.0
GJC Web Design
VirtueMart and Joomla Developers - php developers https://www.gjcwebdesign.com
VM4 AusPost Shipping Plugin - e-go Shipping Plugin - VM4 Postcode Shipping Plugin - Radius Shipping Plugin - VM4 NZ Post Shipping Plugin - AusPost Estimator
Samport Payment Plugin - EcomMerchant Payment Plugin - ccBill payment Plugin
VM2 Product Lock Extension - VM2 Preconfig Adresses Extension - TaxCloud USA Taxes Plugin - Virtuemart  Product Review Component
https://extensions.joomla.org/profile/profile/details/67210
Contact for any VirtueMart or Joomla development & customisation

Philip Bainbridge

The error log shows this :
Wed Apr 08 08:15:58.142406 2020] [:error] [pid 525384:tid 140518891763456] [client 82.25.8.127:50568] SoftException in Application.cpp:690: Could not execute script "/home2/onetigrisdogco/public_html/index.php", referer: https://onetigrisdog.co.uk/dog-harnesses/beast-mojo-tactical-harness

GJC Web Design

meaningless ...  a generic error ...  try the advice in the post I gave u
GJC Web Design
VirtueMart and Joomla Developers - php developers https://www.gjcwebdesign.com
VM4 AusPost Shipping Plugin - e-go Shipping Plugin - VM4 Postcode Shipping Plugin - Radius Shipping Plugin - VM4 NZ Post Shipping Plugin - AusPost Estimator
Samport Payment Plugin - EcomMerchant Payment Plugin - ccBill payment Plugin
VM2 Product Lock Extension - VM2 Preconfig Adresses Extension - TaxCloud USA Taxes Plugin - Virtuemart  Product Review Component
https://extensions.joomla.org/profile/profile/details/67210
Contact for any VirtueMart or Joomla development & customisation

Philip Bainbridge

I re installed everything and problem has gone :) thanks guys