Author Topic: Duplicate Admin Order Confirmations  (Read 200 times)

EsSa55

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Duplicate Admin Order Confirmations
« on: March 23, 2020, 13:06:44 pm »
Hello

See attached screenshot.

Order placed and confirmed within expected time frame.

Then, several hours later, the order gets confirmed again.

Second confirmation email sent to Admin, but not Customer, which is at least better.

Any clues, please?

AH

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Re: Duplicate Admin Order Confirmations
« Reply #1 on: March 23, 2020, 16:11:19 pm »
Payment method?
Version etc etc
Any clues??
regards
A

Joomla 3.9.16
php 7.3

EsSa55

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Re: Duplicate Admin Order Confirmations
« Reply #2 on: March 24, 2020, 07:42:11 am »
I'm sorry, yes:

VM: 3.6.10 10211

JM: 3.9.16

PHP: 7.3.15

Payment: PP Express or Card, both via PayPal plugin

Started: 22 March 2020

No known configuration changes.


TIA

GJC Web Design

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Re: Duplicate Admin Order Confirmations
« Reply #3 on: March 24, 2020, 11:25:39 am »
as the subsequent confirm an associated IPN etc?
check in your Paypal admin and/or the DB entries for Paypal plugin
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EsSa55

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Re: Duplicate Admin Order Confirmations
« Reply #4 on: March 24, 2020, 18:10:13 pm »
as the subsequent confirm an associated IPN etc?
check in your Paypal admin and/or the DB entries for Paypal plugin

Thanks, John

There is one ipn from PayPal.

All seems ok, except for the additional Confirmation.