Author Topic: Activation Email message does not contain activation link  (Read 898 times)

CindyW

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Activation Email message does not contain activation link
« on: February 29, 2020, 22:31:49 pm »
VirtueMart version 3.6.10.  the registration activation email is sent to the customer's email but the following code is all that is in the body of the email:

COM_USERS_EMAIL_REGISTERED_WITH_ACTIVATION_BODY

There is no link to activate.

Help please!


jjk

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Re: Activation Email message does not contain activation link
« Reply #1 on: March 01, 2020, 00:15:56 am »
Which language do you use as your site language?
Non-English Shops: Are your language files up to date?
http://virtuemart.net/community/translations

CindyW

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Re: Activation Email message does not contain activation link
« Reply #2 on: March 01, 2020, 00:47:08 am »
English

CindyW

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Re: Activation Email message does not contain activation link
« Reply #3 on: March 01, 2020, 18:50:45 pm »
Is there a fix for this problem please?

Thanks
Cindy

jenkinhill

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Re: Activation Email message does not contain activation link
« Reply #4 on: March 02, 2020, 11:36:48 am »
COM_USERS_EMAIL_REGISTERED_WITH_ACTIVATION_BODY is defined in JoomlaRoot/language/en-GB/en-GB.com_users.ini  ---

COM_USERS_EMAIL_REGISTERED_WITH_ACTIVATION_BODY="Hello %s,\n\nThank you for registering at %s. Your account is created and must be activated before you can use it.\nTo activate the account select the following link or copy-paste it in your browser:\n%s \n\nAfter activation you may login to %s using the following username and password:\n\nUsername: %s\nPassword: %s"

Check that you have that language file, but be aware that it is not usual to require shoppers to confirm registration when shopping. Many would abandon the cart and go elsewhere to buy.
Kelvyn

Jenkin Hill Internet,
Lowestoft, Suffolk, UK

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