Author Topic: Need payment plugin help  (Read 1668 times)

bigfishtools

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Need payment plugin help
« on: January 20, 2020, 17:23:52 pm »
Good morning

Recently purchased a payment plugin Payeez from https://www.modulebazaar.com/joomla-virtuemart-first-data-gge4-payment-component/00100089 their support is absolutely terrible.

I am having receiving an error after the processing is done screenshot attached.

Anyone out there that con help me on this?

Thank you




Studio 42

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Re: Need payment plugin help
« Reply #1 on: January 20, 2020, 23:00:08 pm »
Hi,
I know that some payment plugin are bad writen and simply clean the cart.
You have to modify the code and it's not a simple task.

pinochico

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Re: Need payment plugin help
« Reply #2 on: January 21, 2020, 04:19:37 am »
Yes, I know too, the same payments plugin from three other programmer are very different and code quality too.

So, but I think is not mistake only from moduolebazaar, I have personally expirience with our payment plugin -  that our payment gate in Czech (Gopay) change API from UNIREST to Goozle and change error mesage without info for us, but we are certificate developer for this payment gate :)

I think You must send email to support Payeez and send this error messege. If You have an account for this payment gate, than support from payment gateway is first option, because error message is from payment gateway, not from plugin (find order in history, look at the Payeez support server and analyze which number error this order is finished and why).
After this, second option is contact with modulebazzar (but is only eshop, not developers, isnt true?)

Rudolf
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hayden39

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Re: Need payment plugin help
« Reply #3 on: January 21, 2020, 06:45:43 am »
Hi,

I can help in this.

You can reach me on Skype: cis.am4 or Email: Hayden(@) cisinlabs( .)com so that we can discuss this further.

Hayden
skype:cis.am4?call

deepvyas

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Re: Need payment plugin help
« Reply #4 on: January 22, 2020, 13:39:50 pm »
Hello ,
Greetings !
I can look into the error processing checkout.
We can discuss this further  skype/ email: deepvyas71 (AT) gmail (DOT ) com

Regards
Deep
Expert Virtuemart Developer & Designer | S: deepvyas71 | E: deepvyas71@gmail.com