Author Topic: New user  (Read 421 times)

valtermatias

  • Beginner
  • *
  • Posts: 5
  • A beginner
New user
« on: November 01, 2019, 01:52:30 am »
Simply a new user tries to register on the site but gives no error but does not register, someone can help.
can see the page on https://sidepunt.com/index.php/home-virt/user/edit

hellorain

  • Jr. Member
  • **
  • Posts: 126
    • Raincreatives - Virtuemart & Mobile Commerce Experts
  • Skype Name: raincreatives
Re: NEW USER
« Reply #1 on: November 01, 2019, 05:17:12 am »
Hi,

Please on error reporting from joomla configuration.

You will find issue.

Best Regards,
hellorain.
Raincreatives - Virtuemart & Mobile Commerce Experts

valtermatias

  • Beginner
  • *
  • Posts: 5
  • A beginner
Re: NEW USER
« Reply #2 on: November 01, 2019, 07:57:59 am »
Hello,

this was the answer from joomla support

Use the Developer tools option in Google Chrome - F12 - and check javascript errors from the Console.  The page has the following javascript error: edit:150 Uncaught TypeError: window.addEvent is not a function at edit:150 The registration page uses VirtueMart registration and you should post the issue to the VirtueMart forum.

AH

  • Global Moderator
  • Sr. Member
  • *
  • Posts: 3025
  • VirtueMart Version: 3.6.3
Re: New user
« Reply #3 on: November 01, 2019, 09:42:10 am »
find out which javascript is conflicting with each other

Then fix
regards
A

Joomla 3.9.12
php 7.2

StefanSTS

  • Global Moderator
  • Full Member
  • *
  • Posts: 520
  • VirtueMart Version: VM 4.2 on Joomla 4.5
Re: New user
« Reply #4 on: November 01, 2019, 10:35:54 am »
Switch on user registration in Joomla user settings.

--
Stefan Schumacher
www.jooglies.com - VirtueMart Invoice Layouts

Please use only stable versions with even numbers for your live shop! Use Alpha versions only if you know what risk you are taking.

valtermatias

  • Beginner
  • *
  • Posts: 5
  • A beginner
Re: New user
« Reply #5 on: November 01, 2019, 11:32:36 am »
Hello,
new user registration is active.

check the attachment.

StefanSTS

  • Global Moderator
  • Full Member
  • *
  • Posts: 520
  • VirtueMart Version: VM 4.2 on Joomla 4.5
Re: New user
« Reply #6 on: November 01, 2019, 11:50:10 am »
That's fine then, just thought, because that problem was seen before.

If you want to make screenshots, switching to english sometimes helps the helpers.
I use this tool to quickly switch languages in backend in my test sites.

https://kubik-rubik.de/downloads/bls-backend-language-switcher/joomla-3
--
Stefan Schumacher
www.jooglies.com - VirtueMart Invoice Layouts

Please use only stable versions with even numbers for your live shop! Use Alpha versions only if you know what risk you are taking.

valtermatias

  • Beginner
  • *
  • Posts: 5
  • A beginner
Re: New user
« Reply #7 on: November 01, 2019, 12:17:58 pm »
I can't figure out what the problem is, and if disabling Virtuemart and sticking with the standard joomla registration form its works, if activating through virtuemart, doesn't work..

StefanSTS

  • Global Moderator
  • Full Member
  • *
  • Posts: 520
  • VirtueMart Version: VM 4.2 on Joomla 4.5
Re: New user
« Reply #8 on: November 01, 2019, 13:07:56 pm »
I see you use a script to disable right click and nonsense like that. You might want to change the template to Protostar or vmbeez3 and disable all extra JavaScript.

It might be a good step for getting closer to your problem.

Regards
Stefan
--
Stefan Schumacher
www.jooglies.com - VirtueMart Invoice Layouts

Please use only stable versions with even numbers for your live shop! Use Alpha versions only if you know what risk you are taking.

valtermatias

  • Beginner
  • *
  • Posts: 5
  • A beginner
Re: New user
« Reply #9 on: November 01, 2019, 14:20:48 pm »
Good, already done can check please