News:

Looking for documentation? Take a look on our wiki

Main Menu

Virtuemart not sending shopping confirmation/email

Started by arcojml, October 10, 2019, 07:01:26 AM

Previous topic - Next topic

arcojml

That field holds 'CONFIRMED'.
If I delete that entry and press 'Save', it's automatically set back to 'CONFIRMED'... (cannot make field empty)

Jörgen

choose something up the chain, shipped for example.
And make sure confirmed sends an email.
Jörgen @ Kreativ Fotografi
Joomla 3.9.18
Virtuemart 3.4.x
Olympiantheme Hera (customized)
This reflects current status when viewing old post.

arcojml

I can see now what's going wrong...
If shopper presses 'Confirm' in shopping cart, the order doesn't get in 'confirmed' state, but in 'pending'...
This should automatically go to 'confirmed' state?

Jörgen

Joomla 3.9.18
Virtuemart 3.4.x
Olympiantheme Hera (customized)
This reflects current status when viewing old post.

arcojml

VM Payment - Standard
In the Standard module is 'Order statusis for pending transactions' set to 'Confirmed by shopper'

arcojml

I tried another setting, 'Confirmed' instead of 'Confirmed by shopper', and that works!
(it seems that the 'Confirmed by shopper' setting is ignored by the VM payment - standard module...  >:( )

jjk

Here it works also with 'Order Status for Pending transactions' set to 'Confirmed by shopper' in the Standard Payment settings. Did you include the 'Confirmed by shopper' status in the 'Default Order Status to send email to shopper' and 'Default Order Status to send email to vendor' selection box under the 'Configuration' > 'Orders' tab?
Non-English Shops: Are your language files up to date?
http://virtuemart.net/community/translations