Author Topic: Custom field value "encrypted"  (Read 118 times)

melsonmarketing

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Custom field value "encrypted"
« on: August 07, 2019, 14:13:39 pm »
Hi!

I have a problem at https://www.foerst-class.de

The shop deals with professional clothing. We have different custom fields for sizes (different because of various sizing-systems).

Now sometimes it happens, that the size appears in a strange and wrong format in the orders.

The size than ALWAYS appears as "3f4b5e". It's not related to a special size or product - it's happening obviously random.

I saw an order the client named as example and reproduced it. The size within the order was shown correct and also reached client and seller in the right format.

In the attached case the shopper saw "52" as size in his cart and bought. Within the Mails the size appeared as "3f4b5e"

The order templates are "core" - so no overrides are used here.

Thanks for your tipps and suggestions
Michael


GJC Web Design

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Re: Custom field value "encrypted"
« Reply #1 on: August 07, 2019, 14:37:35 pm »
is it repeatable?  i.e. if u resend the email ( flip the status) does it resend wrongly?

if so u should be able to debug backwards to find where the script gets that value
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Re: Custom field value "encrypted"
« Reply #2 on: August 07, 2019, 20:33:21 pm »
what type of custom field?

core? plugin?
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