Author Topic: Email order-confirm AFTER order (Status PENDING) - Possible?  (Read 365 times)

AhoyIT

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Hello,
Is there an option (or plug) to send an "order confirmation" after checkout, altought status is PENDING and not CONFIRMED - i.e. send only order details and not INVOICE?

Jörgen

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Re: Email order-confirm AFTER order (Status PENDING) - Possible?
« Reply #1 on: July 01, 2019, 15:04:45 pm »
I think this is possible, check configuration->emails in VM back end. Add status pending in the array for sending email to customer.

Jörgen @ Kreativ Fotografi

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AhoyIT

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Re: Email order-confirm AFTER order (Status PENDING) - Possible?
« Reply #2 on: July 01, 2019, 15:11:50 pm »
There is no "PENDING" option to be selected in "Default Order Status to send email to shopper" field ... Exactly the problem.

jenkinhill

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Re: Email order-confirm AFTER order (Status PENDING) - Possible?
« Reply #3 on: July 01, 2019, 15:22:56 pm »
You can only select to send email on a pending order under "Default Order Status to send email to vendor". This is to let the vendor know that an order has been placed but not yet paid for (in PayPal for example), to give the vendor the option to contact the buyer and ask if they actually do want to buy the product. 
You can select if an invoice is to be created for all the order statuses except pending.
Kelvyn

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AhoyIT

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Re: Email order-confirm AFTER order (Status PENDING) - Possible?
« Reply #4 on: July 01, 2019, 16:53:20 pm »
Such a feature is really needed - When for example you pay via Telephone & still want to get an email w/ your order details.

I've added it via code on order_done.php, but a swith on CONFIG would be nice.

jenkinhill

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Re: Email order-confirm AFTER order (Status PENDING) - Possible?
« Reply #5 on: July 01, 2019, 16:56:37 pm »
You can add your own special order status and configure it to suit your requirement.  Page is    /administrator/index.php?option=com_virtuemart&view=orderstatus
Kelvyn

Jenkin Hill Internet,
Lowestoft, Suffolk, UK

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Please mention your VirtueMart, Joomla and PHP versions when asking a question in this forum

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AhoyIT

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Re: Email order-confirm AFTER order (Status PENDING) - Possible?
« Reply #6 on: July 01, 2019, 17:20:13 pm »
You can add your own special order status and configure it to suit your requirement.  Page is    /administrator/index.php?option=com_virtuemart&view=orderstatus

OK - That worked ... Good to know!

Hardison20

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Re: Email order-confirm AFTER order (Status PENDING) - Possible?
« Reply #7 on: July 09, 2019, 08:21:40 am »
Well its good it worked for u but unfortunatley order_done.php didn't worked for me.Any other alternative to it?Will be grateful if u provide it here myschoolbucks