VM 3.4.2 Issue Confirmation Order Email

[fabioweb]

Hello i'm facing a strange issue after payment is complete

In short i have a mismatch from payment settings and email content.

As you can see in confirmation.png after payment is done i have a summary of payment info and bank wire ends with 707.

In email content user get a different payment information as you can see in screen emailPayment.png where bank wire ends with 091

How is this possible? What i have to check? I have latest VM version 3.4.2

Thank you very much for help

Joomla Versione 3.9.5 and PHP version 7.0.33

[Jörgen]

Please check if they have the same order no. This is not shown. I guess they do not match. Do You have another payment option this other IBAN ? I do not think these two transactions are the same in any way.

Jörgen @ Kreativ Fotograf

[fabioweb]

Ok thanks for your reply. Pls check this screen
Order is X7QY0377 placed as guest and Bank Wire ends with "091"

In admin as you can see i have "707"

In addition to this payment i have only Cash on Delivery

Best regards

[Jörgen]

This payment option, with the other bank number, must come from something, check You payment options. Yo have certainly another payment option with this IBAN.

The order numbers are not the same, they end with 377 and 373.

You must compare the correct orders with each other.

Jörgen @ Kreativ Fotografi

[StefanSTS]

If it is an old order, the order data is saved with the order, it is not taken from the payment plugin's settings right now, it is taken at the time of the order.

[fabioweb]

Hello pls check this attachment. I have only this 2 kinds of payments..
Can i share to you link for place testing order?
Thanks.
Fabio