Author Topic: Getting Order emails not working  (Read 422 times)

hendrikdebeer

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Getting Order emails not working
« on: February 28, 2019, 19:38:49 pm »
Good day

When I did the initial setup the website and shop for our customer, I ended up putting my own email address in for testing.

The problem is that I'm getting the order info, but my client/vendor doesn't receive the orders/emails I'm getting.

How can I fix this?

GJC Web Design

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Re: Getting Order emails not working
« Reply #1 on: February 28, 2019, 19:42:32 pm »
change the assigned vendors email to them

config -> emails

Use the vendor email address

GJC Web Design
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hendrikdebeer

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Re: Getting Order emails not working
« Reply #2 on: March 01, 2019, 08:18:47 am »
Is this the correct place or is there another area I have to assign emails to get system orders?

See image attached.

Milbo

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Re: Getting Order emails not working
« Reply #3 on: March 01, 2019, 08:26:03 am »
Go to "shop" and change the email of the mainvendor.
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hendrikdebeer

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Re: Getting Order emails not working
« Reply #4 on: March 01, 2019, 08:53:30 am »
Is it possible to send the order to more than one person?

jenkinhill

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Re: Getting Order emails not working
« Reply #5 on: March 01, 2019, 10:32:51 am »
Look in Configuration/Orders - Additional vendor email addresses !!!
Kelvyn

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hendrikdebeer

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Re: Getting Order emails not working
« Reply #6 on: March 01, 2019, 18:53:41 pm »
Thanks everyone - it's working now

smallhandsaw

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Re: Getting Order emails not working
« Reply #7 on: March 08, 2019, 05:16:07 am »
change the assigned vendors email to them

config -> in-depth product review

Use the vendor email address

Also wanted to know this, thanks GJC!