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Realex order confirmed url not going

Started by tecnoburgos, February 05, 2019, 14:22:39 PM

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tecnoburgos

We have setup  Addonpayments with realex , all sandbox tests works well payment but when payment is done system redirects to home page , not to any page who says order finished and payed or something like that.


Jörgen

Do Yo get to the thank You page in sandbox mode ?

Jörgen @ Kreativ Fotografi
Joomla 3.9.18
Virtuemart 3.4.x
Olympiantheme Hera (customized)
This reflects current status when viewing old post.

tecnoburgos

Now we are in sandbox mode, and  after payment redirects to home page , not to thank you..

tecnoburgos

The problem is the response url that goes to homepage not to confirm order..

we are using the One page checkout  component from cmsmart.net

Jörgen

Turn off the One page check out just to test.

Jörgen @ Kreativ Fotografi
Joomla 3.9.18
Virtuemart 3.4.x
Olympiantheme Hera (customized)
This reflects current status when viewing old post.

tecnoburgos

done but same result, and disable one web chat and same result...

Jörgen

Set up a standard VM payment, for example a cash on delivery, to see if it goes to the thank You page.

If that does not work

1. Check console for jscript error.
2. Turn on full error reporting
3. Turn on debug in VM
4. Turn on debug in Joomla

Take it one step at a time, do not turn on more than necessary if You find any errors. If no errors found turn on next level.

Jörgen @ Kreativ Fotografi
Joomla 3.9.18
Virtuemart 3.4.x
Olympiantheme Hera (customized)
This reflects current status when viewing old post.

tecnoburgos

set  transfer payment and works correct if we select it..

tecnoburgos

Quote from: Jörgen on February 07, 2019, 12:32:15 PM
Set up a standard VM payment, for example a cash on delivery, to see if it goes to the thank You page.

If that does not work

1. Check console for jscript error.
in vm or joomla
2. Turn on full error reporting
in vm or joomla
3. Turn on debug in VM
4. Turn on debug in Joomla

Take it one step at a time, do not turn on more than necessary if You find any errors. If no errors found turn on next level.

Jörgen @ Kreativ Fotografi

Jörgen

Any errors found with the Realex payment ?

Jörgen @ Kreativ Fotografi
Joomla 3.9.18
Virtuemart 3.4.x
Olympiantheme Hera (customized)
This reflects current status when viewing old post.

tecnoburgos

we have enabled  debug in vm and this what you after payment..



Amelia263

#11
I'm afraid having more problems with this module. The PCI compliance issue when using Realex Remote has become such a pain, that my client has decided to switch to Realex Redirect now that that is an available option with the latest version of the module mybkexperience.