Author Topic: Realex order confirmed url not going  (Read 1583 times)

tecnoburgos

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Realex order confirmed url not going
« on: February 05, 2019, 14:22:39 pm »
We have setup  Addonpayments with realex , all sandbox tests works well payment but when payment is done system redirects to home page , not to any page who says order finished and payed or something like that.


Jörgen

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Re: Realex order confirmed url not going
« Reply #1 on: February 05, 2019, 17:06:10 pm »
Do Yo get to the thank You page in sandbox mode ?

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tecnoburgos

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Re: Realex order confirmed url not going
« Reply #2 on: February 05, 2019, 17:19:58 pm »
Now we are in sandbox mode, and  after payment redirects to home page , not to thank you..

tecnoburgos

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Re: Realex order confirmed url not going
« Reply #3 on: February 06, 2019, 14:44:01 pm »
The problem is the response url that goes to homepage not to confirm order..

we are using the One page checkout  component from cmsmart.net

Jörgen

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Re: Realex order confirmed url not going
« Reply #4 on: February 06, 2019, 14:54:27 pm »
Turn off the One page check out just to test.

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tecnoburgos

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Re: Realex order confirmed url not going
« Reply #5 on: February 07, 2019, 12:24:41 pm »
done but same result, and disable one web chat and same result...

Jörgen

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Re: Realex order confirmed url not going
« Reply #6 on: February 07, 2019, 12:32:15 pm »
Set up a standard VM payment, for example a cash on delivery, to see if it goes to the thank You page.

If that does not work

1. Check console for jscript error.
2. Turn on full error reporting
3. Turn on debug in VM
4. Turn on debug in Joomla

Take it one step at a time, do not turn on more than necessary if You find any errors. If no errors found turn on next level.

Jörgen @ Kreativ Fotografi
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tecnoburgos

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Re: Realex order confirmed url not going
« Reply #7 on: February 07, 2019, 12:38:17 pm »
set  transfer payment and works correct if we select it..

tecnoburgos

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Re: Realex order confirmed url not going
« Reply #8 on: February 07, 2019, 12:41:16 pm »
Set up a standard VM payment, for example a cash on delivery, to see if it goes to the thank You page.

If that does not work

1. Check console for jscript error.
in vm or joomla
2. Turn on full error reporting
in vm or joomla
3. Turn on debug in VM
4. Turn on debug in Joomla

Take it one step at a time, do not turn on more than necessary if You find any errors. If no errors found turn on next level.

Jörgen @ Kreativ Fotografi

Jörgen

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Re: Realex order confirmed url not going
« Reply #9 on: February 07, 2019, 12:44:54 pm »
Any errors found with the Realex payment ?

Jörgen @ Kreativ Fotografi
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tecnoburgos

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Re: Realex order confirmed url not going
« Reply #10 on: February 07, 2019, 13:16:05 pm »
we have enabled  debug in vm and this what you after payment..



Amelia263

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Re: Realex order confirmed url not going
« Reply #11 on: February 13, 2019, 11:23:17 am »
I'm afraid having more problems with this module. The PCI compliance issue when using Realex Remote has become such a pain, that my client has decided to switch to Realex Redirect now that that is an available option with the latest version of the module mybkexperience.