Author Topic: Macbook crashes server  (Read 303 times)

melsonmarketing

  • Beginner
  • *
  • Posts: 37
Macbook crashes server
« on: February 04, 2019, 16:30:42 pm »
Hi!

I'm facing a very strange error.

VirtueMart 3.4.2
J! 3.9.2
Php 7.2.6

Working on the VM administration with Win10 /Firefox causes no problems

As soon as a Macbook (IOS 10.14.2) is used by the customer thge site freezes AND overloads the server.

In the server errorlogs we fell over this, as it's a massive request that it repeats itself:

ROOT/components/com_virtuemart/assets/css/chosen.css?vmver=7a8830ef

As written above: Tested from several machines with different browsers without problems - no problem with browserlink either.

It ONLY happens with this one machine.

All categorychoosers and dropdowns (filters) are loading in an endless loop

Any ideas?

Thanks for any tipp!

Regards
Michael


AH

  • Global Moderator
  • Sr. Member
  • *
  • Posts: 2870
  • VirtueMart Version: 3.4
Re: Macbook crashes server
« Reply #1 on: February 04, 2019, 17:37:41 pm »
Try turning off

"Enable VirtueMart 404 error handling "

In VM administration configuration
regards
A

Joomla 3.9.1
php 7.1

melsonmarketing

  • Beginner
  • *
  • Posts: 37
Re: Macbook crashes server
« Reply #2 on: February 04, 2019, 22:39:21 pm »
Thank you - that seems to work.

Do you have any details about this issue?

I mean I changed a systemsetting that should affect each user agent. In most cases the system would crash the browser  - but here it is vice versa: a single user crashes the server. The php memory limit is set to 256 MB, max execution to 900.

Really strange but:

Thanks a lot!

 :o   ;D

jenkinhill

  • UK Web Developer & Consultant
  • Global Moderator
  • Super Hero
  • *
  • Posts: 27345
  • Always on vacation
    • Jenkin Hill Internet
Kelvyn

Jenkin Hill Internet,
Lowestoft, Suffolk, UK

Unsolicited PMs/emails will be ignored.

Please mention your VirtueMart, Joomla and PHP versions when asking a question in this forum

Currently using VM 3.4.3.10045 on Joomla 3.9.5 PHP 7.0.33
Testing VM 3.4.5.10045 on Joomla 3.9.5

melsonmarketing

  • Beginner
  • *
  • Posts: 37
Re: Macbook crashes server
« Reply #4 on: February 05, 2019, 10:01:47 am »
Okay, disabling the 404 error-handling finally did the trick.

Thanks jankinhill for the links - I didn't see them before.


AH

  • Global Moderator
  • Sr. Member
  • *
  • Posts: 2870
  • VirtueMart Version: 3.4
Re: Macbook crashes server
« Reply #5 on: February 05, 2019, 12:21:53 pm »
This will be fixed in the latest release - but for now - disabling VM 404 handling is the solution
regards
A

Joomla 3.9.1
php 7.1