Author Topic: Some products dont have 'add to cart' option  (Read 441 times)

OliviaH

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Some products dont have 'add to cart' option
« on: January 17, 2019, 12:04:02 pm »
Hello,
I was hoping someone could help me, the below link is our website and certain products dont allow you to add them to your cart. I have compared settings with products that do allow this and i can't see what the issue is.

https://www.flooringsales.co.uk/accessories/acc-by-brand/f-ball/styccobond-f21-detail

I am currently using Joomla 3.8.13

Please can someone help?

Thanks,

Jörgen

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Re: Some products dont have 'add to cart' option
« Reply #1 on: January 17, 2019, 13:16:17 pm »
VM version ?
Products have stock ?
Check with Your template designer ?

regards

Jörgen @ Kreativ Fotografi
Joomla 3.9.8
Virtuemart 3.4.x
Olympiantheme Hera (customized)

GJC Web Design

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Re: Some products dont have 'add to cart' option
« Reply #2 on: January 17, 2019, 13:19:25 pm »
they have prices?
GJC Web Design
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Studio 42

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Re: Some products dont have 'add to cart' option
« Reply #3 on: January 17, 2019, 14:15:56 pm »
Depending your Virtuemart config setting ...
To display add to cart, you need :
- stock
- price
- parent orderable in case of child product.
- some product plugin can disable add to cart too

OliviaH

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Re: Some products dont have 'add to cart' option
« Reply #4 on: January 17, 2019, 14:53:10 pm »
The version of Virtuemart i am using is 3.0.12

The products do have prices set (children ones), the parent does not. (See one example below)

This issue is only on about 5 products out of the whole website


Studio 42

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Re: Some products dont have 'add to cart' option
« Reply #5 on: January 17, 2019, 16:42:31 pm »
You dont used the right field type but a custom_values option (that need a price), so the child is not selected and you cannot add it to cart.
Add a generic child variant customfield