Author Topic: Struggling to save more than 2 product variants  (Read 1038 times)

siphot

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Struggling to save more than 2 product variants
« on: December 27, 2018, 22:06:06 pm »
Greetings! I recently moved to Joomla 3.8.12 and am now struggling to save product' variants. I am able to save the first one or two product variants at the first attempt (eg blue caps and green caps), but have to try four or five times to save the next colour option (eg blue, red, yellow, white, etc). A message saying "product successfully saved" appears, but no image would have been saved. At times one product comes in about 10 different colours, meaning I have to try at least 40 to 50 times to get everything uploaded and saved. Please assist.

jenkinhill

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Re: Struggling to save more than 2 product variants
« Reply #1 on: December 27, 2018, 22:32:33 pm »
Well current Joomla version is 3.9.1 so you are still behind, but what is your VirtueMart version?
Kelvyn

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siphot

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Re: Struggling to save more than 2 product variants
« Reply #2 on: December 27, 2018, 22:52:39 pm »
Hi Kelvyn, thanks for your quick response. How do I check my Virtuemart and PHP versions?

siphot

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Re: Struggling to save more than 2 product variants
« Reply #3 on: December 27, 2018, 23:16:33 pm »
VirtueMart 3.2.14

GJC Web Design

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Re: Struggling to save more than 2 product variants
« Reply #4 on: December 28, 2018, 09:22:46 am »
You need to study what is happening with the post that is made when u save the variant....
Use the browser tools to see what is posted and what the response is
GJC Web Design
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siphot

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Re: Struggling to save more than 2 product variants
« Reply #5 on: December 28, 2018, 09:52:39 am »
Nothing gets saved at all - despite the appearance of the message saying "product successfully saved". I just have to attempt the exact same exercise again and again again until the selected variant gets saved. This is something I had never experienced until my Virtuemart version was recently updated. Please see the attached example where I tried 3 times to save the black cap before getting its image to appear.

jenkinhill

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Re: Struggling to save more than 2 product variants
« Reply #6 on: December 28, 2018, 10:54:06 am »
VM3.2.14 is 8 months old, current is 3.4.2  You find the PHP version in Joomla System/System information on the PHP information tab.  There is possibly a lack of resources on the server, so the start point is the version.
Kelvyn

Jenkin Hill Internet,
Lowestoft, Suffolk, UK

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Please mention your VirtueMart, Joomla and PHP versions when asking a question in this forum

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Testing VM 3.5.0.10097 on Joomla 3.9.10

siphot

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Re: Struggling to save more than 2 product variants
« Reply #7 on: December 28, 2018, 11:07:16 am »
Thanks, I am on PHP Version: 7.1.25

GJC Web Design

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Re: Struggling to save more than 2 product variants
« Reply #8 on: December 28, 2018, 13:46:03 pm »
and available server physical memory?

administrator/index.php?option=com_admin&view=sysinfo

memory_limit   should be > 256Mb

checked all your logs for problems?
GJC Web Design
VirtueMart and Joomla Developers - php developers http://www.gjcwebdesign.com
VM3 AusPost Shipping Plugin - e-go Shipping Plugin - VM3 Postcode Shipping Plugin - Radius Shipping Plugin - VM3 NZ Post Shipping Plugin - AusPost Estimator
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siphot

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Re: Struggling to save more than 2 product variants
« Reply #9 on: December 28, 2018, 17:48:23 pm »
I currently have 620mb of space available (87.67%) used.

GJC Web Design

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Re: Struggling to save more than 2 product variants
« Reply #10 on: December 28, 2018, 22:20:39 pm »
memory_limit ... not disc space
GJC Web Design
VirtueMart and Joomla Developers - php developers http://www.gjcwebdesign.com
VM3 AusPost Shipping Plugin - e-go Shipping Plugin - VM3 Postcode Shipping Plugin - Radius Shipping Plugin - VM3 NZ Post Shipping Plugin - AusPost Estimator
Samport Payment Plugin - EcomMerchant Payment Plugin - ccBill payment Plugin
VM2 Product Lock Extension - VM2 Preconfig Adresses Extension - TaxCloud USA Taxes Plugin - Virtuemart  Product Review Component
http://extensions.joomla.org/profile/profile/details/67210
Contact for any VirtueMart or Joomla development & customisation

siphot

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Re: Struggling to save more than 2 product variants
« Reply #11 on: December 29, 2018, 12:08:27 pm »
memory_limit   512M

GJC Web Design

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Re: Struggling to save more than 2 product variants
« Reply #12 on: December 29, 2018, 12:26:54 pm »
Then->

Quote
You need to study what is happening with the post that is made when u save the variant....
Use the browser tools to see what is posted and what the response is
GJC Web Design
VirtueMart and Joomla Developers - php developers http://www.gjcwebdesign.com
VM3 AusPost Shipping Plugin - e-go Shipping Plugin - VM3 Postcode Shipping Plugin - Radius Shipping Plugin - VM3 NZ Post Shipping Plugin - AusPost Estimator
Samport Payment Plugin - EcomMerchant Payment Plugin - ccBill payment Plugin
VM2 Product Lock Extension - VM2 Preconfig Adresses Extension - TaxCloud USA Taxes Plugin - Virtuemart  Product Review Component
http://extensions.joomla.org/profile/profile/details/67210
Contact for any VirtueMart or Joomla development & customisation