Author Topic: Use customer's email address as vendor email's reply-to address  (Read 426 times)

sandomatyas

  • Jr. Member
  • **
  • Posts: 257
Use customer's email address as vendor email's reply-to address
« on: December 17, 2018, 12:52:27 pm »
It would be great to use a simple 'reply' button for the vendor's email to send a message to the customer. Is it possible to use the cusomer's email as the 'reply-to' addres of the vendor email?

sandomatyas

  • Jr. Member
  • **
  • Posts: 257
Re: Use customer's email address as vendor email's reply-to address
« Reply #1 on: December 21, 2018, 11:26:27 am »
I received a second request according to this issue. Noone else use reply button to send a message to the customer?

jenkinhill

  • UK Web Developer & Consultant
  • Global Moderator
  • Super Hero
  • *
  • Posts: 27211
  • Always on vacation
    • Jenkin Hill Internet
Re: Use customer's email address as vendor email's reply-to address
« Reply #2 on: December 21, 2018, 12:34:56 pm »
In current VM versions with default VM templates the Reply to address of the order email is set to that of the shopper.
Kelvyn

Jenkin Hill Internet,
Lowestoft, Suffolk, UK

Unsolicited PMs/emails will be ignored.

Please mention your VirtueMart, Joomla and PHP versions when asking a question in this forum

Currently using VM 3.4.3.9989 on Joomla 3.9.2 PHP 7.0.33
Testing VM 3.4.3.10014 on Joomla 3.9.2

pellegrinoL

  • Beginner
  • *
  • Posts: 30
Re: Use customer's email address as vendor email's reply-to address
« Reply #3 on: January 09, 2019, 14:55:39 pm »
Hi,

just an info, do you use GMAIL as email client?

Best

sandomatyas

  • Jr. Member
  • **
  • Posts: 257
Re: Use customer's email address as vendor email's reply-to address
« Reply #4 on: January 13, 2019, 07:05:59 am »
Hi,

just an info, do you use GMAIL as email client?

Best

yes

pellegrinoL

  • Beginner
  • *
  • Posts: 30
Re: Use customer's email address as vendor email's reply-to address
« Reply #5 on: January 18, 2019, 09:36:10 am »
Hi think that the problem is due to GMAIL web because from GMAIL App (Android) you will be able to answer. Please check it and try also another email client.