Author Topic: Mobile Iphone problem - add to cart  (Read 824 times)

roman5527

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Mobile Iphone problem - add to cart
« on: December 07, 2018, 14:24:59 pm »
Hi, i have problem with add to cart button on mobile Iphone .

when i click to add to cart button on product detail page , i see only loader . it dont work .

can you help me fix it ? why is this problem only iphone ? and only mobile ?

web is example : https://www.outdoortour.sk/vyber-zajazdov/vsetky-zajazdy/expedicia-ararat-detail.html

thnaks

GJC Web Design

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Re: Mobile Iphone problem - add to cart
« Reply #1 on: December 07, 2018, 15:50:17 pm »
Because Apple implements some JS aspects differently .. there has already been some coding efforts to prevent this.

Have u tested with the default templates?
Additional problem is there is very few (or no?) Apple users among the testers/devs..
(Perhaps they are more resistant to advertising and promotional pressure...  ;)  )
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roman5527

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Re: Mobile Iphone problem - add to cart
« Reply #2 on: December 08, 2018, 16:06:50 pm »
Thanks. How i can fix it , because this is problem . can you any idea ? thanks

jenkinhill

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Re: Mobile Iphone problem - add to cart
« Reply #3 on: December 08, 2018, 16:33:59 pm »
Works OK on my Android phone, but as GJ says this is an Apple vs JavaScript issue.  Try turning off the add to cart popup  "Display modal popup upon 'Add to cart'" on Configuration/Checkout to see if it works then.
Kelvyn

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Re: Mobile Iphone problem - add to cart
« Reply #4 on: December 08, 2018, 17:54:02 pm »
and start debugging the problem.. 

Apple have withdrawn all support for Safari on Windows so unless you own both a Mac and an iPhone there is no way to do any debugging unless your good at guessing what might be the problem
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gillie

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Re: Mobile Iphone problem - add to cart
« Reply #5 on: December 09, 2018, 04:15:46 am »
Have same problem here also, any fix?

roman5527

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Re: Mobile Iphone problem - add to cart
« Reply #6 on: December 16, 2018, 21:06:41 pm »
Hi, i have question .

I have iphone . How i can tested website from iphone on pc ?

i know doing it with android  phone but iphone ? thanks

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Re: Mobile Iphone problem - add to cart
« Reply #7 on: December 16, 2018, 22:04:17 pm »
Quote
Apple have withdrawn all support for Safari on Windows so unless you own both a Mac and an iPhone there is no way to do any debugging unless your good at guessing what might be the problem
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Studio 42

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Re: Mobile Iphone problem - add to cart
« Reply #8 on: December 16, 2018, 22:37:12 pm »
Failed to load resource: the server responded with a status of 403 (Forbidden)
for https://www.outdoortour.sk/modules/mod_maximenuck/themes/css3megamenu/css/maximenuck.php?monid=maximenuck107
Possible that this have something to do with your problem
Try using default protostar template and/or disable maxi menu CK module,and check if it work.

StefanSTS

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Re: Mobile Iphone problem - add to cart
« Reply #9 on: December 17, 2018, 16:25:03 pm »
You can search for the Browser "Midori". It works with the same engine like the Apple stuff.

Helps to debug sometimes.

Stefan
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