Author Topic: Website down/blank  (Read 353 times)

YCC

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Website down/blank
« on: December 04, 2018, 19:10:10 pm »
Hi all,
              My small business website was developed by a freelance developer few years ago with the following:
Joomla -2.5.13
Virtuemart = 2.0.24
                           
       Few weeks ago, I have blank home page with the following errors when running www.domain.com:
Deprecated: preg_replace(): The /e modifier is deprecated, use preg_replace_callback instead in /public_html/libraries/joomla/filter/input.php on line 652
Deprecated: preg_replace(): The /e modifier is deprecated, use preg_replace_callback instead in /public_html/libraries/joomla/filter/input.php on line 654
Warning: session_start(): Cannot send session cache limiter - headers already sent (output started at /public_html/libraries/joomla/filter/input.php:652) in /public_html/libraries/joomla/session/session.php on line 532
Fatal error: Class 'JLanguage' not found in /public_html/includes/application.php on line 105

    When trying to acccess Joomla backend, I also have blank page with the following errors:
Deprecated: preg_replace(): The /e modifier is deprecated, use preg_replace_callback instead in /public_html/libraries/joomla/filter/input.php on line 652
Deprecated: preg_replace(): The /e modifier is deprecated, use preg_replace_callback instead in /public_html/libraries/joomla/filter/input.php on line 654
Warning: session_start(): Cannot send session cache limiter - headers already sent (output started at /public_html/libraries/joomla/filter/input.php:652) in /public_html/libraries/joomla/session/session.php on line 532
Deprecated: iconv_set_encoding(): Use of iconv.internal_encoding is deprecated in /public_html/libraries/joomla/string/string.php on line 28
Deprecated: iconv_set_encoding(): Use of iconv.input_encoding is deprecated in /public_html/libraries/joomla/string/string.php on line 29
Deprecated: iconv_set_encoding(): Use of iconv.output_encoding is deprecated in /public_html/libraries/joomla/string/string.php on line 30
Fatal error: Class 'JLanguage' not found in /public_html/administrator/includes/application.php on line 71
         
    I have not been able to contact the developer as his mobile number is no longer valid. After spending some time reading information online, I realized I have not been told to do the right thing in maintaining the system as it is important to keep the system updated always. I was only taught by the developer on how to use some of the simple functions on Joomla and VM to change/add content or products. I was kind of naive to assume that system will run safely without the need to do anything since the developer never mentioned anything about site maintenance before.   
     
    I am new to Joomla but I would like to learn how to manage the site myself now. So I thought it will be wise to seek some advice here first to find out what exactly is the problem and what will be the best things I should do next.
Thank you!

GJC Web Design

  • 3rd party VirtueMart Developer
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  • Virtuemart, Joomla & php developer
    • GJC Web Design
  • VirtueMart Version: 3.4.2
Re: Website down/blank
« Reply #1 on: December 04, 2018, 21:10:55 pm »
Your host has obviously upgraded your your php to 7.x.x

Your problem is your site needs to be migrated to the latest Joomla and Virtuemart..
Technically it can be quite challenging if you are not experienced in migrations.
Normally you will need a new template, any J3/VM3 extensions etc

There are plenty of how to's on migration and u have to make the judgement as to whether you want to attempt it or employ someone .. I do migrations and can give you a quote for this.

Above all DO NOT attempt it on your live site .. it must be done on a clone of the site until all is running well and then transfer/update to live
GJC Web Design
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