Author Topic: Comments on order form  (Read 107 times)

da8iwr

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Comments on order form
« on: December 03, 2018, 15:56:10 pm »
Hi Guys
When I add a comment to the order, and press save, it sends me an email (im the customer as well with a different email) saying order updated, the comment isnt on it, and its not on the order form? Where would that comment be saved?
Ian Wright
My Design agency
www.NewWorldDesigns.co.uk
Design - CMS - Ecommerce – SEO

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Jörgen

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Re: Comments on order form
« Reply #1 on: December 04, 2018, 08:34:10 am »
This comment is a separate field in the database not to confuse with the ordercomment. Yourcomment visible to the customer when he looks at the order in his order view. Not very intuitive though. Rightmost tab at the bottom of the view.
You can edit the ordercomment to if You want it to appear on the order.

I usually fill in both if I want to leave a permanent comment to the customer, like order changes etc.

Regards

Jörgen @ Kreativ Fotografi

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