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it does not work paypal

Started by giriga, September 23, 2018, 12:50:51 PM

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giriga

Hello, I have upgraded my virttuemart to the VirtueMart version 3.4.0 I have Joomla! 3.8.12 I no longer receive the purchase email, while with bank transfer and cash on delivery it works perfectly. What should I do ?

Jörgen

You updated from which version ? Are the settings in the configuration for the payment option (PayPal) for sending e-mail correct ?

Jörgen @ Kreativ Fotografi
Joomla 3.9.18
Virtuemart 3.4.x
Olympiantheme Hera (customized)
This reflects current status when viewing old post.

giriga

VirtueMart 3.2.14 , every time i've updated virtuemart this has never happened, i do not know what to do now

Jörgen

Quote from: Jörgen on September 23, 2018, 21:10:14 PM
Are the settings in the configuration for the payment option (PayPal) for sending e-mail correct ?

Jörgen @ Kreativ Fotografi
Joomla 3.9.18
Virtuemart 3.4.x
Olympiantheme Hera (customized)
This reflects current status when viewing old post.

giriga

This is the PayPal configuration (see image)

Jörgen

No, not that one, the settings for payed, aborted etc. The settings following the Orderstatus.

Jörgen @ Kreativ Fotografi
Joomla 3.9.18
Virtuemart 3.4.x
Olympiantheme Hera (customized)
This reflects current status when viewing old post.

giriga


Jörgen

Does the order status get updated for the order ?

Jörgen @ Kreativ Fotografi
Joomla 3.9.18
Virtuemart 3.4.x
Olympiantheme Hera (customized)
This reflects current status when viewing old post.

giriga

Yes, I bought with paypal, but the email does not arrive (see attached images)

Jörgen

It would have been nice if You had translated the status, but pending status will not give any emails. The transaction has not gone through. And there is no reply from PayPal.

Jörgen @ Kreativ Fotografi
Joomla 3.9.18
Virtuemart 3.4.x
Olympiantheme Hera (customized)
This reflects current status when viewing old post.

Milbo

Actually, the "Pending" orderstatus is selectable for vendors... and so the email should come for vendors, but NOT for shoppers.
giriga are you certain about?
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