Hello,
Many thanks for your contacting us. I am Janet, happy to support you in this case.
We prefer English to your own language because we are sorry to say that we cannot understand your own language 100%. Therefore it is a little difficult for us to support you the best. If you can write in English, we highly appreciate that. You can contact me via email or Skype: janet@cmsmart.net for a quick discussion.
Thank you so much for your understanding.
Regards,
Have a nice day,
Janet.