Author Topic: Virtuemart Shipment for Virtual Products Gives error  (Read 226 times)

jameskapoor

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Virtuemart Shipment for Virtual Products Gives error
« on: August 10, 2018, 15:13:34 pm »
I bought and installed the Shipment for Virtual Products plugin so I could have downloadable products in my store. I installed it no problem. I was following their tutorial by creating a custom field, but get this error when I save the custom field:

Warning
could not load custom_element for plugin, testing if current custom_jplugin_id is still available SELECT * FROM `#__extensions` WHERE `element` = ""
The VirtueMart ticket system and contact page isn't working. It gives a blank white page. No one responded in the forums either.

Any ideas what could be causing the issue?

Thank you
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GJC Web Design

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  • VirtueMart Version: 2.6.22 & 3.2.14
Re: Virtuemart Shipment for Virtual Products Gives error
« Reply #1 on: August 10, 2018, 17:25:39 pm »
sounds more like a config or install issue .. is the plugin in the extensions table?

https://extensions.virtuemart.net/ticket  is fine here
GJC Web Design
VirtueMart and Joomla Developers - php developers http://www.gjcwebdesign.com
VM3 AusPost Shipping Plugin - e-go Shipping Plugin - VM3 Postcode Shipping Plugin - Radius Shipping Plugin - VM3 NZ Post Shipping Plugin - AusPost Estimator
Samport Payment Plugin - EcomMerchant Payment Plugin - ccBill payment Plugin
VM2 Product Lock Extension - VM2 Preconfig Adresses Extension - TaxCloud USA Taxes Plugin - Virtuemart  Product Review Component
http://extensions.joomla.org/profile/profile/details/67210
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RoyVey

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Re: Virtuemart Shipment for Virtual Products Gives error
« Reply #2 on: August 11, 2018, 14:53:04 pm »
Do you recommend reinstalling everything in this case GJC? I'm having the same issue but I'd rather not do that but I guess I will if that's the only solution.

GJC Web Design

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  • VirtueMart Version: 2.6.22 & 3.2.14
Re: Virtuemart Shipment for Virtual Products Gives error
« Reply #3 on: August 11, 2018, 15:46:19 pm »
Sorry, I can't say .. I know nothing about this extension ..

but that seems to be what the error is saying - and a reinstall shouldn't do any harm .. but backup everything of course
GJC Web Design
VirtueMart and Joomla Developers - php developers http://www.gjcwebdesign.com
VM3 AusPost Shipping Plugin - e-go Shipping Plugin - VM3 Postcode Shipping Plugin - Radius Shipping Plugin - VM3 NZ Post Shipping Plugin - AusPost Estimator
Samport Payment Plugin - EcomMerchant Payment Plugin - ccBill payment Plugin
VM2 Product Lock Extension - VM2 Preconfig Adresses Extension - TaxCloud USA Taxes Plugin - Virtuemart  Product Review Component
http://extensions.joomla.org/profile/profile/details/67210
Contact for any VirtueMart or Joomla development & customisation