Author Topic: Receiving Emails: An error with your payment method paypal on your store XXX  (Read 371 times)

dgmsteel

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  • Posts: 4
  • A beginner
HI I am receiving the following emails from Paypal for every transaction (Although the transactions are going through fine)

"An error with your payment method paypal on your store XXXXX. The details are logged in the file paypal.1.log.php"

I have checked the log file and this is the result:

"ERROR IPN notification with invalid amount or currency or email: Array"

Any ideas how to stop these emails?

Bit odd as the transactions are completing fine!

Joomla! 3.8.11 

VirtueMart 3.2.14

GJC Web Design

  • 3rd party VirtueMart Developer
  • Super Hero
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  • Posts: 8234
  • Virtuemart, Joomla & php developer
    • GJC Web Design
  • VirtueMart Version: 2.6.22 & 3.2.14
normally means a failure to "Confirm" the order in VM and caused by a mis-match in values .. often a cent lost in rounding etc

turn on paypal vm logging to see what is failing
GJC Web Design
VirtueMart and Joomla Developers - php developers http://www.gjcwebdesign.com
VM3 AusPost Shipping Plugin - e-go Shipping Plugin - VM3 Postcode Shipping Plugin - Radius Shipping Plugin - VM3 NZ Post Shipping Plugin - AusPost Estimator
Samport Payment Plugin - EcomMerchant Payment Plugin - ccBill payment Plugin
VM2 Product Lock Extension - VM2 Preconfig Adresses Extension - TaxCloud USA Taxes Plugin - Virtuemart  Product Review Component
http://extensions.joomla.org/profile/profile/details/67210
Contact for any VirtueMart or Joomla development & customisation

Frank187

  • Beginner
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  • Posts: 1
  • A beginner
HI I am receiving the following emails from Paypal for every transaction (Although the transactions are going through fine)

"An error with your payment method paypal my bk experience on your store XXXXX. The details are logged in the file paypal.1.log.php"

I have checked the log file and this is the result:

"ERROR IPN notification with invalid kroger feedback amount or currency or email: Array"

Any ideas how to stop these emails?

Bit odd as the transactions are completing fine!

Joomla! 3.8.11 

VirtueMart 3.2.14

Hi, did you find any proper solution, I am finding the same issue.

GJC Web Design

  • 3rd party VirtueMart Developer
  • Super Hero
  • *
  • Posts: 8234
  • Virtuemart, Joomla & php developer
    • GJC Web Design
  • VirtueMart Version: 2.6.22 & 3.2.14
the "proper solution" is->
Quote
turn on paypal vm logging to see what is failing

and your logging says?
GJC Web Design
VirtueMart and Joomla Developers - php developers http://www.gjcwebdesign.com
VM3 AusPost Shipping Plugin - e-go Shipping Plugin - VM3 Postcode Shipping Plugin - Radius Shipping Plugin - VM3 NZ Post Shipping Plugin - AusPost Estimator
Samport Payment Plugin - EcomMerchant Payment Plugin - ccBill payment Plugin
VM2 Product Lock Extension - VM2 Preconfig Adresses Extension - TaxCloud USA Taxes Plugin - Virtuemart  Product Review Component
http://extensions.joomla.org/profile/profile/details/67210
Contact for any VirtueMart or Joomla development & customisation