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server requirement extension for images in virtuemart

Started by sizou_h, July 18, 2018, 09:47:03 AM

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sizou_h

hi
i have a question about server requirement extension.

i have a website in this server that everything works perfect... for example , see product page :
http://aflakdata.ir/farshonline/%D9%81%D8%B1%D8%B4-%D8%AF%D8%B3%D8%AA%D8%A8%D8%A7%D9%81/%DA%AF%D8%A8%D9%87-%D8%AF%D8%B3%D8%AA%D8%A8%D8%A7%D9%81-847-detail.html


then we create a backup of the website and move it to another server , but unfortunately in the new server, in product page the image of the product doesn't show:

https://farshonline.com/sina/%D9%81%D8%B1%D8%B4-%D8%AF%D8%B3%D8%AA%D8%A8%D8%A7%D9%81/%DA%AF%D8%A8%D9%87-%D8%AF%D8%B3%D8%AA%D8%A8%D8%A7%D9%81/%DA%AF%D8%A8%D9%87-%D8%AF%D8%B3%D8%AA%D8%A8%D8%A7%D9%81-847-detail.html

i think problem is associated with requirement of image extension in new server...

can you give me some guide for this problem... thank you in advance.

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jenkinhill

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Studio 42

Perhaps a write access problem with magic zoom plus image cache?
This is certainly not a Virtuemart problem.

sizou_h

i dont know what is the reason...
but im sure that the both site are the same and both version of joomla and virtuemart version and magic zoom plus are same.

but the servers are different.

Studio 42

Check if GD is active and GD2 in your PHP extentions
Verify write access to the cache folder.
If you use same settings it should work in the 2 servers


sizou_h

Quote from: jenkinhill on July 18, 2018, 11:07:25 AM
PHP version too old for Magic Zoom Plus?

for this website (http://aflakdata.ir/farshonline) php version is this : 5.6.35

and for that website in new server (https://farshonline.com/sina) php version is this : 5.6.36

i dont think so the problem is attributed to php versions.

what you think so?

Studio 42

Have you checked the folder permissions ?
Else try disable the zoom and see whats happen.
And you have javascript error Virtuemart.stopVmLoading is not a function
Are the thumbs correctly generated in back-end ?

sizou_h

Quote from: Studio 42 on July 18, 2018, 13:52:35 PM
Perhaps a write access problem with magic zoom plus image cache?
This is certainly not a Virtuemart problem.

the both permission of folders are 755.

this folders ofcourse
joomla/media/plg_system_vmmagiczoomplus/magictoolbox_cache

sizou_h

when i disable the plugin of magic zoom plus , the image of product appear.

the thumbs generated correctly in backend.

and one new thing... when the name of product is in english everything is ok but when the name of product is in Persian (farsi) the problem is remaining!


Studio 42

The problem is certainly magic zoom plus.
When you check the magic zoom HTML content, no code is rendered, not only the thumb is missing.
Contact the plugin dev.