Author Topic: After update from 3.2.12 to 3.2.14 direct link to orders does not work anymore  (Read 443 times)

gba

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Hi VM team!

After update from 3.2.12 to 3.2.14:9808 the direct link to orders does not work anymore - neither in backend nor in confirmation e-mails.
Can you, please, give me a hint, how to fix that?

Thank you very much in advance!

Kind regards,
Gerald

gba

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Hi again!

I found out something interesting:
Actually also the form for online view of orders does not work anymore.

Kind regards,
Gerald

gba

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Hi!

More interesting:
When I enter the order number and secret order pass, nothing happens except the view order form disappearing.
When I now login, the correct order is displayed directly.

The same with the direct link:
Following the link displays the login form.
After logging in the correct order is displayed.

What is the problem with frontend order view now?

Kind regards,
Gerald

Jörgen

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This was turned off for security reason if I remeber correctly

Check setting under configuration->checkout : Order tracking mode

regards

Jörgen @ Kreativ Fotografi
Joomla 3.8.3
Virtuemart 3.2.12
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gba

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Hi!

Thank you for your hint.
I found that topic:
List orders via secret key

In VM documentation I cannot find that new feature:
Configuration

Does anyone know by any chance, where I can find documentation about it?

Kind regards,
Gerald

Jörgen

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Check setting under configuration->checkout : Order tracking mode


Check back end of VM on Your site. The mouse over info gives enough hints.

regards

Jörgen @ Kreativ Fotografi
Joomla 3.8.3
Virtuemart 3.2.12
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gba

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Hi!

I did read and study it:
"The order link for guest shoppers allows them to see their order without login and further checks. The mode 'Registered and guests shoppers' provides more security and prevents that guest shoppers can see orders of registered shoppers."

Actually there are four (not like explained two) options:
- None
- Only for registered shoppers
- Registered and guest shoppers
- Provide link for guest shoppers

Maybe I am too stupid, but I am afraid I do not understand the mouse over information  :-[
Can anyone, please, explain the four options for a "dummy"?

Kind regards,
Gerald

Jörgen

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I guess it works this way:
  • None = No one gets acccess to order links
  • Only for registered shoppers = Registered shopper get access to order link
  • Registered and guest shoppers = Registered shopper and and guest shopper get access to order link
  • Provide link for guest shoppers = Provide link only for guest shoppers

The best way is to try and see what happens.

regards

Jörgen @ Kreativ Fotografi
Joomla 3.8.3
Virtuemart 3.2.12
Olympiantheme Hera (customized)

gba

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Hi!

@Jörgen:
Thank you very much for taking time explaining.

@VM team:
It would be great, if you could add this new config option to the VM documentation.
And the labels of the option maybe could be more self-explanatory and precise (even more in German).
I hope my feedback is useful for you.
Thank you very much in advance!

Kind regards,
Gerald

gba

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Hi!

Quote
Registered and guest shoppers = Registered shopper and and guest shopper get access to order link
I have set the option to this setting, but still the user has to login when using the link.
Seems as if the issue I posted at the beginning of this topic still is unsolved ...  :-\

Anyone any idea?
(it would be great to have the VM team being interested in this issue, too ;))

Kind regards,
Gerald

Jörgen

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I use "provide link to guest users".

regards

Jörgen @ Kreativ Fotografi
Joomla 3.8.3
Virtuemart 3.2.12
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gba

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But then registered users do not get the link anymore, do they?

Jörgen

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Test and You will find out  8)

regards

Jörgen @ Kreativ Fotografi
Joomla 3.8.3
Virtuemart 3.2.12
Olympiantheme Hera (customized)

Milbo

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The type of the link is the difference. One type needs a login, but shows then directly the correct order, the other type does not need any login.
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Extensions approved by the core team: http://extensions.virtuemart.net/

gba

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Hi!

Thank you, Max, for your explanation:
Quote
The type of the link is the difference. One type needs a login, but shows then directly the correct order, the other type does not need any login.
Which type is which option?
And there are three options - what is the third option?

Kind regards,
Gerald