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[SOLVED] Save, Save & Close, Close buttons not working in child products

Started by ettolo, May 15, 2018, 11:49:04 AM

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ettolo

Hi,
I've child products created using multi-variant fields (importing them with CSVI pro).
If I open a child i'm not able to close, save and close or save any modification on it.
Using Joomla! 3.8.7 and VirtueMart 3.2.12 and upgraded to VirtueMart 3.2.14 with no luck.
PHP-Version 5.6.14-0+deb8u1
sample url: /administrator/index.php?option=com_virtuemart&view=product&task=edit&virtuemart_product_id=8357
VMdebug or browser console doesn't show any error




hellorain

Hello,

Can you PM me website link and its details so i can check and debug?


Best Regards,
hellorain.
Raincreatives - Virtuemart & Mobile Commerce Experts

ettolo

Hi hellorain, i really don't feel so safe giving "everyone" backend access to the site, you are also a junior member on this forum...
If you have any suggestion about something i can check, you are welcome.
Best Regards!

ettolo

Thank you hellorain for your PM, I can't reply there because you blocked (my?) messages.
BTW, all settings are as requested/suggested

Best Regards,
ettolo

Studio 42

First check the javascript console(F12), if you see an error when you click on save or save and close .
If you have PHP debug on in Joomla config or Virtuemart, disable report,But i do not think that's the problem.

ettolo

Thank you but no error in javascript console and the behavior is the same with VMDebug off

ettolo


Studio 42

Perhaps a customfield plugin, or the old javascript was in cache?
I have save problem when i update, because i cache javascript files and in this case opening console(F12) refresh the cache if you check "disable cache".

ettolo

No changes before the problem came out. I made the update trying to solve it

dev1711

I am facing the same problem, can't use "save", "save and close" buttons in the child product, is there any solution to this problem?

Jörgen

The issue for this user was solved by an update, Your VM version is ?

Jörgen
Joomla 3.9.18
Virtuemart 3.4.x
Olympiantheme Hera (customized)
This reflects current status when viewing old post.

dev1711


dev1711


I've searched this forum a lot, but haven't found a solution that is practical. Hope this time someone will help me find the solution

Jörgen

Is this an update?
I guess this is an issue specific with your setup.
Any special templates?
Back end or front end issue ?
Has it ever worked, what kind of product children ?
Multivariant ?
Custom fields ?

Some screen images would be nice.

Jörgen @ Kreativ Fotografi
Joomla 3.9.18
Virtuemart 3.4.x
Olympiantheme Hera (customized)
This reflects current status when viewing old post.

Jörgen

How du You create these child products?
By the way You have two children with the same SKU #132.
Jörgen
Joomla 3.9.18
Virtuemart 3.4.x
Olympiantheme Hera (customized)
This reflects current status when viewing old post.