Author Topic: [SOLVED] Save, Save & Close, Close buttons not working in child products  (Read 521 times)

ettolo

  • Beginner
  • *
  • Posts: 14
Hi,
I've child products created using multi-variant fields (importing them with CSVI pro).
If I open a child i'm not able to close, save and close or save any modification on it.
Using Joomla! 3.8.7 and VirtueMart 3.2.12 and upgraded to VirtueMart 3.2.14 with no luck.
PHP-Version 5.6.14-0+deb8u1
sample url: /administrator/index.php?option=com_virtuemart&view=product&task=edit&virtuemart_product_id=8357
VMdebug or browser console doesn't show any error




hellorain

  • Jr. Member
  • **
  • Posts: 102
    • Raincreatives - Virtuemart & Mobile Commerce Experts
  • Skype Name: support.raincreatives
Re: Save, Save & Close, Close buttons not working in child products
« Reply #1 on: May 15, 2018, 12:08:02 pm »
Hello,

Can you PM me website link and its details so i can check and debug?


Best Regards,
hellorain.
Raincreatives - Virtuemart & Mobile Commerce Experts

ettolo

  • Beginner
  • *
  • Posts: 14
Re: Save, Save & Close, Close buttons not working in child products
« Reply #2 on: May 17, 2018, 10:03:54 am »
Hi hellorain, i really don't feel so safe giving "everyone" backend access to the site, you are also a junior member on this forum...
If you have any suggestion about something i can check, you are welcome.
Best Regards!

ettolo

  • Beginner
  • *
  • Posts: 14
Re: Save, Save & Close, Close buttons not working in child products
« Reply #3 on: May 17, 2018, 11:03:25 am »
Thank you hellorain for your PM, I can't reply there because you blocked (my?) messages.
BTW, all settings are as requested/suggested

Best Regards,
ettolo

Studio 42

  • Contributing Developer
  • Sr. Member
  • *
  • Posts: 3389
  • Joomla & Virtuemart addon developper
    • Studio 42 - Virtuemart & Joomla extentions
  • VirtueMart Version: 2.6 & 3.0.x.y
Re: Save, Save & Close, Close buttons not working in child products
« Reply #4 on: May 18, 2018, 15:54:48 pm »
First check the javascript console(F12), if you see an error when you click on save or save and close .
If you have PHP debug on in Joomla config or Virtuemart, disable report,But i do not think that's the problem.

ettolo

  • Beginner
  • *
  • Posts: 14
Re: Save, Save & Close, Close buttons not working in child products
« Reply #5 on: May 21, 2018, 10:19:13 am »
Thank you but no error in javascript console and the behavior is the same with VMDebug off

ettolo

  • Beginner
  • *
  • Posts: 14
Re: Save, Save & Close, Close buttons not working in child products
« Reply #6 on: May 21, 2018, 16:55:39 pm »
The problem seems disappeared... don't know why  :(

Studio 42

  • Contributing Developer
  • Sr. Member
  • *
  • Posts: 3389
  • Joomla & Virtuemart addon developper
    • Studio 42 - Virtuemart & Joomla extentions
  • VirtueMart Version: 2.6 & 3.0.x.y
Perhaps a customfield plugin, or the old javascript was in cache?
I have save problem when i update, because i cache javascript files and in this case opening console(F12) refresh the cache if you check "disable cache".

ettolo

  • Beginner
  • *
  • Posts: 14
No changes before the problem came out. I made the update trying to solve it