Author Topic: Receive an e-mail when the order status changes  (Read 435 times)

Siguana

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Receive an e-mail when the order status changes
« on: May 04, 2018, 12:53:29 pm »
  I want to receive an e-mail when the order status changes in VirtueMart 3.2.14 and PHP 7.1.16, but I don't receive any e-mail.  I have configurated the options in Configuration/Emails for sending an e-mail when the order status is updated, as you can check in the attached image (sorry, it is in Spanish).

  The shopper receives the e-mails, but the seller doesn't receive them.

  What else should I change?

jenkinhill

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Re: Receive an e-mail when the order status changes
« Reply #1 on: May 04, 2018, 16:17:37 pm »
That could be a server issue. Maybe try changing the setting "Use the vendor email address" in Configuration/Email Settings
Kelvyn

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Siguana

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Re: Receive an e-mail when the order status changes
« Reply #2 on: May 06, 2018, 21:32:36 pm »
  You were right!  It was a server issue!  ;)