Author Topic: Virtue Mart Installation is failing  (Read 893 times)


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Virtue Mart Installation is failing
« on: May 01, 2018, 16:02:22 pm »

New to Joomla and we have installed joomla on Godaddy WIndows Deluxe Hosting with PHP 5.6

System Information

Setting   Value

PHP Built On   Windows NT SG2NWVPWEB014 6.3 build 9600 (Windows Server 2012 R2 Standard Edition) i586
Database Type   mysql
Database Version   5.5.43-37.2-log
Database Collation   utf8mb4_general_ci
Database Connection Collation   utf8mb4_general_ci
PHP Version   5.6.33
Web Server   Microsoft-IIS/8.5
WebServer to PHP Interface   cgi-fcgi
Joomla! Version   Joomla! 3.8.7 Stable [ Amani ] 18-April-2018 14:00 GMT
Joomla! Platform Version   Joomla Platform 13.1.0 Stable [ Curiosity ] 24-Apr-2013 00:00 GMT
User Agent   Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/66.0.3359.139 Safari/537.36

When tried to install from the web ... throws an error "xml file not found"

When we tried installing manually we get to see Server 500 resource not found error.

This is an effort for POC and we need to fix and demonstrate at the earliest any help is greatly appreciated



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    • Jenkin Hill Internet
Re: Virtue Mart Installation is failing
« Reply #1 on: May 01, 2018, 16:34:25 pm »
A GoDaddy Windows server is not really a good choice, but I guess that's what you were given. Like most people here, I have never used a Windows based server.

First step is to get the installation package - download  from  and unzip the package on your local machine.

Then follow the instructions here (starting just after step 2)   Note this instruction set does not include installing the tdcpf component. See the older instructions step 5 for that  (note the version numbers will be different). For the first time user it is recommended to install the sample data to see how things work.

Jenkin Hill Internet,
Lowestoft, Suffolk, UK

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Please mention your VirtueMart, Joomla and PHP versions when asking a question in this forum

Currently using VM 3.6.11 10292 on Joomla 3.9.16 PHP 7.0.33


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Re: Virtue Mart Installation is failing
« Reply #2 on: May 03, 2018, 04:52:39 am »
Hi Kelvyn

Thanks a ton.

I do agree that windows is not the best choice but this one is for POC.

I exactly followed the same instructions... in addition tried two other methods none was successful hence posted in the forum. I couldn't figure it out.

I can share the admin user id and password. Will you be able to take look at it.

The files are in joomla/tmp directory.