Author Topic: Editing products from shop front  (Read 346 times)

ahhaccs

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Editing products from shop front
« on: April 06, 2018, 03:35:15 am »
Hi,

I have setup a webshop, running Joomla 3.8.1, Virtuemart 3.2.12 with purity III template.
When I use Internet Explorer, MS Edge or safari and I click on edit product, the Help bar covers the whole screen.
When I use Firefox or Chrome the help bar sits neatly on the right side of the screen waiting patiently for you to click on it.
Has anyone seen this before? is there a way to remove that help bar completely?

Thanks in advance

jenkinhill

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Re: Editing products from shop front
« Reply #1 on: April 06, 2018, 10:54:09 am »
And if you use the Protostar template?
Kelvyn

Jenkin Hill Internet,
Lowestoft, Suffolk, UK

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Please mention your VirtueMart, Joomla and PHP versions when asking a question in this forum

Currently using VM..3.4.0.9935 on Joomla 3.8.12 PHP 7.0.31

ahhaccs

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Re: Editing products from shop front
« Reply #2 on: April 09, 2018, 02:07:54 am »
It seems the issue is template related, switching to Protostar or Beez (although I loose all my menu's etc) it works fine...

jenkinhill

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Re: Editing products from shop front
« Reply #3 on: April 09, 2018, 10:54:42 am »
Then you should debug the template, ask the template developer or use a better template, such as those from https://www.olympianthemes.com or https://www.virtueplanet.com which are specifically built for use with VirtueMart.
Kelvyn

Jenkin Hill Internet,
Lowestoft, Suffolk, UK

Unsolicited PMs/emails will be ignored.

Please mention your VirtueMart, Joomla and PHP versions when asking a question in this forum

Currently using VM..3.4.0.9935 on Joomla 3.8.12 PHP 7.0.31

ahhaccs

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Re: Editing products from shop front
« Reply #4 on: April 11, 2018, 07:32:28 am »
Thank you for your help :)

It ended up being a bootstrap issue - see result here https://member.joomlart.com/forums/d/850-helpscreen-covers-whole-page-on-product-edit-in-virtuemart