Author Topic: SOLVED : Low stock notification e-mails not being sent  (Read 455 times)


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SOLVED : Low stock notification e-mails not being sent
« on: February 28, 2018, 10:57:29 am »
EDIT : Sorry, I had entered the wrong numbers. Everything works once I entered the correct threshold :). Please ignore me.

Hi all,

I know this questions have been posted before, most recently in the dev & bug forums :

Although I suspect, in my case, it's a matter of a faulty config ;).

But I really can't get the notifications to be sent.

I'm on VM 3.2.12 & Joomla 3.8.5. I know I have to update... but not today ;). And I doubt it'll solve my issue with low stock notifications...

What I have done :

1. In Configuration / Shopfront I have enabled "Send low stock notification".
2. I have a test product with 99 in stock. I set the low stock notification for this product to 98.
3. I buy 1 or 2 copies of this product.

Still, I don't receive any notifications. I do receive all the other e-mails, to my vendor account as usual, but no notifications. Not even after setting the order status to "Shipped / Delivered". The product is not a child, or anything else that could possibly interfere. It's a very basic product.

What am I missing? How is this supposed to work?

Truly grateful for any guidance here :). Million thanks in advance!

Best regards