Author Topic: How to stop automatic confirmation emails  (Read 156 times)

techwarehouse

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How to stop automatic confirmation emails
« on: February 01, 2018, 20:54:05 pm »
Hi,

Joomla 3.8.4
VM 3.2.12

We are wanting to stop automatic confirmation emails only. The pending and confirmed by shopper are no problem, We just want to stop confirmation and I cannot find where to do this. We have removed confirmation from all the configuration/emails tab, would it be in the payment method itself?

Thanks,

jenkinhill

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Re: How to stop automatic confirmation emails
« Reply #1 on: February 01, 2018, 23:13:27 pm »
Edit "Default Order Status to send email..." settings in VM Configuration/Emails ?
Kelvyn

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techwarehouse

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Re: How to stop automatic confirmation emails
« Reply #2 on: February 01, 2018, 23:33:44 pm »
Thanks, Tried that. Its not turned on for pending or confirmed but the customer is still receiving them. So it must be in the plugin for the payment method itself i am assuming?

Jörgen

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Re: How to stop automatic confirmation emails
« Reply #3 on: February 02, 2018, 06:31:34 am »
What payment method are you using. Sending confirmation on pending is not standard behaviour.
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Jörgen @ Kreativ Fotografi
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techwarehouse

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Re: How to stop automatic confirmation emails
« Reply #4 on: February 08, 2018, 23:22:38 pm »
Hi,

Plugin is called DPS Payment. I cannot find the link to it anymore. I had a quick look in the pdf but couldn't find where it is sending the emails