Author Topic: Confirm purchase button not working  (Read 148 times)


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Confirm purchase button not working
« on: January 04, 2018, 11:47:16 am »

I updated virtuemart 3.2.2 to 3.2.12 in my joomla 3.7.5 webshop, after updating the folowing is not working

- on the checkout page there are no "SAVE" buttons anymore! (displaying by the shipment choice and payment choice) is this a problem?
- when clicking on "confirm purchase" nothing happens and will not redirect to paypal in this case

please advise thank you!


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    • Jenkin Hill Internet
Re: Confirm purchase button not working
« Reply #1 on: January 04, 2018, 11:53:59 am »
Current Joomla version to use is 3.8.3

You give no URL but try testing with Protostar in case of template issues. If you have a one page checkout extension then maybe that needs updating?

Jenkin Hill Internet,
Lowestoft, Suffolk, UK

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Please mention your VirtueMart, Joomla and PHP versions when asking a question in this forum

Currently using VM3.2.12.9708 on Joomla 3.8.3 PHP 7.0.25

Testing VM3.2.12.9708 on J3.8.3


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Re: Confirm purchase button not working
« Reply #2 on: January 16, 2018, 08:10:46 am »

Thank you for your help, at the moment restored the back up to the older version.

What do you mean by one page checkout page, i use the virtuemart checkout page no third party plugin.

so i first updated the virtuemart from 3.2.2 to 3.2.12 and then the joomla from 3.7.5 to 3.8.3  after the update the checkout page of virtuemart don't show the "save" buttons and when pressing the "confirm button" not getting redirected to paypal, nothing happens.

any suggestions?

Thank you

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Re: Confirm purchase button not working
« Reply #3 on: January 17, 2018, 08:00:23 am »

is it working properly when you change the template to one of Joomla default ie Beez or Protostar (Extensions -> Templates -> Styles)?
Please provide us an URL so, we would be able to help you.

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