Author Topic: Order status after payment [SOLVED]  (Read 217 times)

guardiano78

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Order status after payment [SOLVED]
« on: January 03, 2018, 13:00:47 pm »
Hello,
after payment success with paypal processor, order status remain to "Pending".
I tried with sandbox and production.
I attach my paypal configuration.

How can i solve?

thank you.




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guardiano78

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Re: Order status after payment
« Reply #1 on: January 05, 2018, 18:44:13 pm »
no one ever had this problem?

aftertaf

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Re: Order status after payment
« Reply #2 on: January 06, 2018, 00:43:08 am »
you have any error.log files with incorrect IP message ?
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Jörgen

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Re: Order status after payment
« Reply #3 on: January 06, 2018, 19:37:08 pm »
Have You checked Your paypal.xx.log.php file.

You can find it iin Your log directory.

I there are lines that report invalid IP from Paypal IPN You might have problems with a proxy or Your host has changed Your IP, this can give the impression that the Ipn from Paypal comes from Your site instead.

regards

Jögen @ Kreativ Fotografi

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guardiano78

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Re: Order status after payment
« Reply #4 on: January 08, 2018, 10:08:56 am »
Hello,
it works!!
i suppose that the problem was related to the Platform on test.
i tested it on a server without domain, that work with my modification in hosts file.
I tested the process payment in a real domain and it works.
What do you think? is my guess correct?

Thanks.

Jörgen

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Re: Order status after payment
« Reply #5 on: January 08, 2018, 10:25:51 am »
Probably, what was Your test platform ?

regards

Jörgen @ Kreativ Fotografi
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guardiano78

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Re: Order status after payment
« Reply #6 on: January 08, 2018, 10:54:38 am »
I have some space on hosting server that i use for testing my website.
This space is not linked to a real domain like www.mydomain.com , but i'm able to use it adding a string in my hosts file like this:
Code: [Select]
110.11.211.2 mydomain.com www.mydomain.com //this is only an example
I think that paypal server is not able to resolve the dns and response fail.

What do you think about it?

Jörgen

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Re: Order status after payment
« Reply #7 on: January 08, 2018, 11:43:51 am »
Yes, I would guess this would be the cause. Good that You made it work.

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Jörgen @ Kreativ Fotografi
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guardiano78

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Re: Order status after payment
« Reply #8 on: January 08, 2018, 12:09:56 pm »
thank you for help!
bye.